The New Crown Inn vs Similar Hotels

Rooms were clean and comfortable, but some mentioned small size.

Rooms are comfortable, characterful and often directly garden-accessible; some quirks noted (low-mounted shower head in rooms with old beams, odd loft light-switch behaviour) and would benefit from small TLC.

Room was spacious but had some issues such as noise and small bathroom.

Rooms were comfortable, though some fixtures were noted as a bit dated.

The property is clean, tidy, and well-kept; rooms were spotless.

Multiple reviewers describe rooms and hotel as spotlessly clean and very clean, though a few mention mould in silicone seals of a shower enclosure and an unpleasant odour in the stair area.

Generally clean but some issues noted, such as hard pillows.

Multiple reviews highlighted the cleanliness of the rooms and overall hotel atmosphere.

Great location for accessing the Pennine Way; popular hub of village life.

Frequently cited as ideal for exploring Appleby, close to attractions, lovely walks (good for dog owners) and convenient transport links (bus stop outside).

Excellent location with beautiful setting and views.

The location is frequently noted as perfect and central, ideal for exploring the area.

Staff were lovely, friendly, and very helpful.

Consistently praised: staff described as very friendly, helpful and efficient (help with bicycle storage/drying clothes, attentive service, helpful on arrival).

Staff were extremely polite, friendly, and helpful.

Staff received high praise for their friendliness and helpfulness throughout various reviews.

Food was amazing and generous portions; breakfast was excellent.

Generally excellent breakfasts and dinners (freshly cooked, praised pie night and specials), though a few guests disliked the menu/taste and others were inconvenienced by early kitchen/bar closing times.

Breakfast was excellent, and dining experience positive.

Food quality and breakfast service received outstanding comments across reviews.

Basic amenities available; some minor issues with TV and plug.

Good on-site amenities such as an active bar/restaurant and practical touches (bike storage, drying); drawbacks include limited dining hours/early last orders and lack of a car park.

Spa was good but lacked availability; improvements needed on amenities.

Amenities were appreciated, with mention of a good selection of local beers and food.

Great value for the excellent service and food provided.

Several guests comment on excellent food and fantastic value for dinner and breakfast, and many reviewers felt their stays offered good overall value.

Some felt it was overpriced but many found it a good deal overall.

Overall, guests found the accommodation to be very good value for the price.