ibis Styles Burton On Trent- Hotel & Suites vs Similar Hotels

Rooms were clean, comfortable, and modern.

Rooms were comfortable but some were noted as tiny and with heating issues.

Rooms are clean but showing signs of wear and tear.

Rooms described as immaculate and spacious by many, but there are notable negatives: poor bathroom taps and shower door, a bad extra bed, and air-conditioning struggling in a heatwave.

The room was clean, but issues like fire alarms raised concerns about the experience.

The room was clean and had a pleasant smell in communal areas, but some issues were noted with maintenance.

Reported cleanliness issues and dated facilities.

Multiple reviews praise cleanliness ('clean and comfortable', 'Die Sauberkeit'); no major overall cleanliness failures reported.

Located on the edge of town with parking; convenient yet less desirable for some.

Some guests mentioned the location being a bit far out of town, but it was also convenient for certain needs.

Great central location with ample parking nearby.

Several mentions of a lovely/good location and suitability for football; one comment about 'nothing close by' but overall location sentiment is positive.

Staff were exceptional and friendly despite challenges.

Friendly and helpful staff were noted frequently throughout the reviews.

Mixed feelings about staff efficiency, some positive remarks.

Consistently strong positive mentions of staff being friendly and helpful (named staff praised at breakfast); a few small lapses (slow table clearing) but service widely highlighted as a strength.

Complimentary breakfast offered after disturbances; however, breakfast value was questioned.

Breakfast was generally good but some guests had negative experiences with the dining options in the evening.

No breakfast available; other options are a walk away.

Mixed feedback: some praise for hot food and restaurant offerings, but serious negatives reported (flies around buffet, un-drinkable coffee, dry bakery items) lowering the score.

Included kitchenette and stylish decor, but some amenities could disrupt guest experience.

Amenities were generally rated as standard for the hotel tier, but some guests were disappointed with the lack of flexibility in tea and coffee options.

Good amenities including parking and clean facilities.

Facilities and pool are praised as excellent and lovely by many guests; issues noted include a consistently cold pool for some and missing child facilities/mini-bar items for others.

Good value for a clean and comfortable stay.

Guests felt the hotel offered excellent value for money considering the comfort and amenities provided.

Good value for money considering price and location.

Several guests state the hotel feels expensive or 'not worth the price', indicating value is a weaker area compared with other categories.