TR Residence WTC Titiwangsa Monorail MRT Station KLCC HKL IJM Bukit Bintang vs Similar Hotels

Clean and comfortable, but some air conditioning issues.

Rooms described as spacious and comfortable, although some comments on size of beds.

Spacious and comfortable rooms, but some complaints about smells.

Rooms described as comfortable, cozy and spacious with great views, but some guests noted issues like old/toilet wear, missing smart TV and occasional AC problems.

Many hair at floor, bedsheet look messy and untidy.

Generally clean environment noted, but issues with specific room cleanliness and maintenance raised.

Mixed reviews about cleanliness, with mentions of unpleasant odors and cleanliness issues.

Mixed feedback: multiple guests reported dirty toilets, stained bowls, dirty bath tubs, damp/smelly towels and an unmaintained pool, though some guests also praised room cleanliness and overall hygiene.

Good and easy to access KL City. Proximity to transport is a major plus.

Convenient location for city exploration, nearby shopping, and public transport access.

Reviewers consistently highlighted the great location, close to attractions.

Consistently praised: strategic spot near Kampung Baru, next to the mosque, many nearby food options and easy access to central KL; excellent views reported.

Hosts are reachable, kind and helpful. Immediate response to missing items.

Exceptional service highlighted throughout the stay, particularly in attentive and polite staff.

Some reviews mention friendly staff, but issues with communication were noted.

Generally strong: staff repeatedly described as friendly, polite and helpful (e.g., providing baby cot, special welcome gestures). Isolated service lapses (slow towel delivery) noted but overall service sentiment is positive.

No breakfast provided, but this was acceptable.

Mixed reviews on breakfast options, needing improvement in variety and quality.

Not explicitly mentioned, but standard quality for this hotel tier.

Mixed-to-positive: some guests found food tasty and appreciated complimentary items (cheesecake), while breakfast buffet described as average and could be improved for the price.

Well-equipped with electric stove and water dispenser, but some items were missing.

Good amenities overall, but some notes on the need for more pool lounges.

Several amenities missing and complaints about maintenance, but some positive mentions.

Several amenity problems: lifts frequently slow or only partially operational, swimming pool reported unclean/under-maintenance, limited or costly parking.

Overall a satisfactory stay considering the amenities provided.

Good value for the services and comfort provided compared to other hotels at a higher rating.

Generally considered good value for the price, despite some concerns.

Perceived as below expectations by some guests: complaints about paying a premium price while lacking features (no smart TV), cleanliness/maintenance issues and limited amenity quality.