Secret House Boutique Hoi An vs Similar Hotels

Rooms were spacious, clean, and beautifully decorated.

Rooms were described as comfortable and well-furnished.

Rooms described as spacious and comfortable in several reviews.

Rooms frequently described as large, beautiful and comfortable with spacious bathrooms; some older features (misaligned doors/windows) and occasional AC problems reported.

The property was nice, quite, and clean.

Some mentions of cleanliness issues, such as humidity in the room.

General sentiment indicates a clean environment, with reviews mentioning clean rooms.

Generally reported as clean by many guests (spacious, tidy rooms), but there are notable negative reports: musky smell in one room, black hairs on pillowcase, and some mold/aged bathroom tiles mentioned.

Great location, off the beaten path but close to the old town.

Location is appreciated for its tranquility, though slightly outside the main area.

Location mentioned as a bit far from Hoi An old town, affecting overall rating.

Mostly described as convenient for the Old Town (10–20 minute bike/walk or quick grab); one guest felt it was far, but majority call it a fantastic/very near location.

Thuy at reception was delightful, and the staff were super helpful and friendly.

Staff received high praise for attentiveness and helpfulness.

Staff described as friendly and helpful across multiple reviews.

Consistently praised: very friendly, helpful staff (multiple mentions by name), professional checkout staff; one isolated slow/check-in staff interaction noted but overall excellent hospitality.

Coffee was wonderful, breakfast options were good.

Breakfast options are varied but some items are not fresh.

Breakfast and food quality mentioned positively in multiple reviews.

Breakfast described as great and copious by several guests; one booking/expectation mismatch where buffet was shown but not provided was noted.

Good amenities including a pool and well-equipped rooms.

Bicycles provided and decent breakfast; however, some culinary options could improve.

Amenities like free bikes and shuttle service were positively noted.

Strong positive mentions: large pool, free bikes, scooter rental available and well-liked amenities that enhance the stay.

Very reasonable considering the quality and service.

Good value due to service and amenities, despite minor issues.

Good price-performance ratio mentioned in reviews.

Multiple guests emphasize excellent value—‘great value for money’, ‘one of the best stays for value’, rooms cheap for location and very roomy.