East Ayton Lodge Hotel, Scarborough vs Similar Hotels

Rooms were spacious, but noise from above and other minor issues were noted.

Rooms described as clean, modern and spacious with comfortable beds and helpful extras (fridge/chiller), though some guests reported soft pillows, very hot rooms and windows that couldn't open.

Spacious and warm rooms, well-liked by guests.

Rooms were generally described as clean and comfortable, but some concerns about smells were noted.

Rooms were clean and tidy, but some mentioned issues with cold temperatures and noise.

Mixed reports: several guests praised cleanliness and modern rooms, but there are notable complaints about unmade rooms, dirty shower, dusty skirtings and inconsistent housekeeping.

Rooms are clean as usual, appreciated by multiple guests.

There were mentions of unpleasant smells in the room and some areas described as a little tired.

Great location for exploring nearby attractions and dog walking.

Convenient for Scarborough and public transport with good parking, but some rooms suffer from traffic noise and occasional function-room noise.

Perfect location as noted, near to all key attractions.

The location is consistently praised as brilliant and convenient.

Staff were generally described as excellent and accommodating, though there were some organizational issues.

Generally very positive: staff described as welcoming and friendly, manager refunded promptly when issues were shown; some housekeeping/service lapses reported but front-of-house responds well.

Excellent and friendly service mentioned numerous times by guests.

Staff were described as friendly and helpful across multiple reviews.

Food quality was disappointing and had various issues reported by guests.

Several mentions of excellent main meals and breakfast, good restaurant service and reasonably priced drinks; breakfast offering is sometimes described as limited/continental-light.

Food quality was inconsistent, with room for improvement.

Breakfast was generally well-received but mentioned that cereal choices could improve.

Decent amenities but some guests found aspects lacking, such as wifi and fridges.

Good on-site pub/restaurant, chiller/mini-fridge in rooms, happy hour and quality towels noted; limited parking allocation for hotel guests and lack of air conditioning cited.

Good but limited amenity options mentioned.

Facilities were appreciated, but noted could use some updating.

Good value considering the location and potential, but food quality was a detractor.

Many guests felt it was good value with fair pricing and prompt resolution of complaints; a few deficiencies (limited continental breakfast options, breakfast start time) temper the score.

Generally good value but varying experiences with food.

Value for money was highlighted positively in several reviews.