De Alamo hostel vs Similar Hotels

Rooms are comfortable but some areas need improvements.

Guests reported issues with missing amenities and rooms not meeting expectations compared to pictures.

Multiple issues reported: small/poorly represented rooms, one sinking bed, beds described as too soft, AC problems and reports of no hot water in showers — lowers this score.

Rooms were generally well-rated, with the exception of some amenities being missing.

Some parts of the property are under construction or neglected, but efforts are made to maintain a welcoming environment.

Mixed sentiment; some guests noted cleanliness issues with cockroaches in the room.

Generally reported as clean by many guests, but several mentions of a dirty bathroom and insufficient towels in at least one room, so slightly below top marks.

The cleanliness was acceptable but one review mentioned room issues that suggest some lack of maintenance.

Located in a great area that allows for easy access to local amenities and enjoyment.

Multiple reviews praised the hotel's convenient location near the beach and restaurants.

Consistently described as excellent — close to the beach, bars, restaurants and very central/walking distance for many guests.

The location received positive feedback for being secluded and offering beautiful views.

Exceptional hosts who provide outstanding service, contributing to a warm and friendly atmosphere.

Generally friendly staff, but some guests reported rudeness and poor service regarding requests.

Service is repeatedly praised (phenomenal/helpful staff, attentive security, very kind manager). A few isolated negative comments about a receptionist do not outweigh the many positive reports.

Multiple reviews highlighted poor communication and problems with check-in, pointing to a lack of customer service.

Guests enjoyed shared meals and celebratory events, enhancing the community feel.

Breakfast received negative feedback and was not what was promised.

Breakfast received both praise and serious criticism — unclear/limited complimentary-breakfast policy for children, limited options and occasional bar supply issues led to lower score.

Food and beverage options were not reviewed extensively, but there were no major complaints.

Amenities provided are adequate and meet the expectations for a comfortable stay.

Guests expressed dissatisfaction with the pool cleanliness and breakfast quality.

Pool area praised (nice, warm at night), and security presence valued; some minor complaints (hot tub temperature and occasional bar shortages), but amenities are generally well-maintained.

Concerns about unexpected charges for amenities and missing items affected the overall rating.

The experience offers good value with friendly service and a comfortable environment.

Mixed feelings on value; some expected more from the amenities and service for the price.

Mixed signals: some guests call it excellent value while others note extra charges/limited breakfast options for children; overall aligns with the target rating.

Several reviews indicated that the experience did not match the cost, with many hidden charges noted.