Klana Beach Resort Port Dickson vs Similar Hotels

Some reviews mention the need for refurbishment but also express comfort in beds.

Rooms/apartments noted as spacious and comfortable, but some maintenance issues reported (AC failure in master bedroom, old fittings, unusable kitchen, dusty carpets).

Room quality is generally good but noted some minor issues, like the television not functioning.

Several reviews indicated rooms needing renovation and issues with amenities.

Cleanliness mentioned negatively in several reviews regarding hair and maintenance issues.

Multiple reviews report mosquito infestation, dusty floors and carpets, mold on bathroom walls and smelly bathrooms — cleanliness is a clear negative.

Cleanliness is frequently mentioned positively, highlighting the clean and well-maintained house.

Multiple reviews mentioned unclean rooms and issues with the pool and showers.

The location is praised for being near the beach and accessible to food options.

Consistently praised for being close to the beach, shops and restaurants; good views and strategic position near attractions.

The location was positively noted for its convenience and accessibility.

Location was frequently mentioned positively as being strategic and near the beach.

Service is generally described as polite but has some negative feedback regarding customer service problems.

Staff repeatedly described as friendly and cooperative; a few service delays (pool readiness, slow follow-up on insect control) but overall service is praised.

Staff and communication were highlighted as friendly and helpful, contributing positively to the experience.

Staff were described as friendly and helpful, though some service issues were noted.

Food received positive comments, but some reviews mentioned price concerns.

Limited mentions: breakfast quality needs improvement and F&B offerings could be upgraded; not a dominant theme in reviews.

Food and beverage options were not specifically mentioned, but the overall value suggests reasonable expectations.

Breakfast was noted as acceptable but could benefit from more variety.

Facilities are positively highlighted, including a large pool and family-friendly amenities.

Pool, garden and other facilities are highlighted and family-friendly (kids pool, water slide, pickelball); occasional operational/cleaning timing issues and insect presence affect the experience.

Amenities were generally well-received but had concerns regarding glass items, especially for families.

Some amenities were good, but others like WiFi and the fridge had problems.

Value for money perceived as fair considering the amenities, though some meals were seen as pricey.

Mixed comments: many find the facilities and location attractive but some feel condition (cleanliness, maintenance) does not fully match the price.

Guests expressed satisfaction with the value considering the quality and facilities provided.

Value perception was impacted by conditions not meeting expectations for higher prices.