ESTELAR Apartments at Mercu Summer KLCC

We loved Kuala Lumpur! I felt fancy in this apartment. 😁 It is like your own home plus pool and security service. The host is reliable.

I did not understand and was not explained how some things work in the beginning. I suggested a file with all details. The host sent stuff and they rang the bell in the morning when we were still asleep. But at least they care about you immediately!

Location is great. Walking distance to kg baru , saloma brigde n klcc .

Facilities is fair . Swimming pool is fair . Kids pool is small

It’s cheap considering how close you are to the Petrona Twin Towers. There is three convenience stores downstairs which is handy. A coffee kiosk, cafe, hairdresser and nail salon. The apartment itself is interestingly decorated. Pool and gym facilities are good.

The bathroom pipes smell really bad - they need to be looked at.

I honestly had a 10/10 stay at Estellar Apartment—the place was so clean it felt brand new, which is always my top priority. The location is perfect since you’re right in the heart of KL and just a quick walk from the LRT and KLCC, making it super easy to get around. On top of that, the host was amazing and so helpful; they responded to my messages instantly and made the whole check-in process a breeze. I felt totally taken care of and would definitely book here again!

Everything was as promised, excellent location and great value. Nicole was super welcoming and helpful.

Clean and comfortable

Shower was cold and air conditioning wasn't working

Nothing

Poor maintenance. Started off with confusing check-in, fan controller with missing buttons, spoilt toilet seat and main door knob. At night, aircon in the bedroom dripping water and wet the floor.

We didn't stay as the apartment was in such bad shape. Pick up of keys was easy enough but the property description was definitely poor. I would not have given a property rating of greater than 3 for the state it was in.

The property was in a bad shape. The mattress was stained. The bathroom smelled bad. It is in a very bad state of disrepair. Mould in the bathroom including the item that was used to store the toothbrushes. It was in such a bad state, we left.

The location is good. The host was prompt.

Need to pay public fare for the car park

Assez d’espace Ok pour aller aux Petronas

40 minutes d’attente pour le check-in. La gérante arrive totalement relax en m’appelant « darling » et me demande de remplir un papier. Aucune excuse, c’est détestable! Pour le reste, c’est de pire en pire. La télé ne marche pas, le sèche-linge ne marche, la porte du meuble de douche est cassée et vous tombe sur le pied à son ouverture, la lampe de chevet est cassée. Sans parler de l’équipement de la « salle de sport » ou un seul tapis de course est en état de marche. La clim fait un bruit monstre et il y a beaucoup de fourmis. La salle de bain sent mauvais. Il n’y a pas de restos proches, vous êtes au milieu des grands axes routiers. Et pour finir en beauté j’ai attendu 15 jours pour obtenir ma facture après avoir relancé 10 fois, fatiguant. Aucune information n’est transmise, ni pour l’utilisation de la douche et le bouton doit être actionné, ni rien du tout. Il faut sans cesse lui adresser un message. Quand je lui ai dit que le sèche linge ne fonctionne pas elle m’a répondue « Oh! ». Bref, c’est femme se la joue friendly et n’est pas professionnelle, le logement n’est pas à la hauteur et je suis repartie avec mon linge tout mouillé.

The apartment is in a very good location to see the sights in KL only 15 minutes walk to Petronas Towers and city centre.There is a large shopping mall and good places to eat nearby.The staff at apartment were fantastic and if contacted would reply straight away.Many thanks for your great service.

The bathroom was sooo cleann and smells good. Everything is good, just the door is manually using keys and feels like not secure, i suggest to use automatic card door to be more secure

good n nice staff

nothing

So clean and cosy.

Too good

Convenient location

The room feels like home so cosy and host so frenly and really helpful during checkin and checkout sessions

Location, size of accommadation, staff

The swimming pool was in constant shade and cold

The room is very clean, and the view is beautiful. The host is very helpful and made the check-in process smooth and hassle-free.

Nothing

Great view,good communication made for a very pleasant stay

All good!!

The space was wide and clean, and difference of other residences we stayed at in KL, the lifts were always available and we did not have to wait at all. The residence has 24/7 supermarket in the lobby area, as well as some cafes that work during the day time.

If you are looking for a room that has a view of KL, especially to see the city during the night, this residence does not have one. It is behind another apartment building where I think you can actually see twin towers etc. We however prioritized more the comfortable stay near twin towers.

Well located. There are supermarkets and a cafe on the ground floor. The landlady uses WhatsApp for communication - very responsive.

1. As a group of friends, we needed accommodation with at least three beds. Despite the advertisement stating two double beds and a sofa bed, the reality fell short as the "sofabed" turned out to be merely a three-seater sofa, barely accommodating a person of 1.65 meters in height. 2. Unfortunately we don't speak Malay. The staff's english also wasn't great so we had some issues sorting out the situation with the 'sofabed': Upon arrival, our request for bedding for the "sofabed" was met with insistence from the staff that we pay extra. After explaining the distinction between "bedding" and a "bed," the staff sought guidance from their superior. Eventually, another staff member arrived with only two blankets (the colorful ones in the photo), lacking bedsheets and a proper duvet. Fortunately, one member of our group was flexible enough to make due with a blanket. However, due to the sofa's unsanitary condition - with dust and crumbs between the cushions - a bedsheet was essential. Despite reluctance from the staff, we eventually received a bedsheet and blankets to make the "sofabed" somewhat sleepable. 3. Holes were evident throughout the apartment, on the wall beside the air conditioner, on a duvet, and on the bathroom doorframe. 4. The duvets were spotted with stains. 5. Accessing the building required passing through an automated gate in front of the elevator lobby. However, we were provided with only one access card for four people, resulting in a cumbersome process of tapping in one or two individuals at a time, tapping out, and repeating until everyone gained entry.

Comfortable, clean overall, good location, great budget

One minor issue in our room ; sofa fabric/cover needs to be changed as there's a slight stench

Nice and comfortable

Location. Clean Hospitality

Elevator and Smart card

Nice central location. Responsive host who got up at 6am to check me out! Comfy beds and spacious unit with all the facilities you need. There are shops down the bottom of the suites so you can get food and groceries, and beauty services. Also has a pool and gym which I didn't have time to try out.

Toilet and bathroom a bit cramped but manageable.

Good location. View was pretty good.

Apartment was very tired looking and needs a refresh. Tap dripped 24/7, walls are in need of a paint, kitchen doors not practical. Single access card was a pain.

Big space for cheap money

Nothing noteworthy

Clean, spacious, and good location. Host is also very approachable. Highly recommended. 😊

The place near Petronas and very friendly staff

Our host Melanie was a nice person. The location was great and close to almost everything. There were two super markets in the main floor, which we could buy whatever we needed. There was also a money exchange in the main floor just in case, but the rate was not good.

I believe Melanie has not noticed that her previous guests basically ruined her kitchen Appliances. The pan and pot were a disaster, basically not usable. The tea cups were not cleaned and we washed them multiple times remove the stains and germs. The cabinet in the bedroom needs to be replaced, because somebody splashed water in it, and the wood was rotted.

Nice apartment

Take my photo

Great location：walking distance to Bukit Nanas Station，though we use Grab for most of the time. A Convenient store downstairs.

Nothing

Everything is superb

Nothing

Satisfied and comfortable.. 1 bedroom with 2 queen bed.. and sofa bed.. about parking you hv to pay at g floor.. i cx in around 11pm & cx out 9.30am next day & i need to pay rm17.. u can ask staff for parking rate.. other then u can standby for deposit & u get back the deposit after cx out.. and staff miss marlene so nice person..

Strategic area and convenient facilities. Very good for those with families.

I am not a picky person... for me everything is perfect. My family really likes it.

Location is very good; near to attractions and train station is just a walking distance. The staff Ms Malene is friendly and accommodating.

nothing

Everything

Pillow to hard

Very affordable for such a place in city centre. Very patient and welcoming hosts

the room was spacious and clean. The host was very friendly and helpful. Enjoyed netflix the most 😉

The apartment its nice, clean. Have some cash on you because they are requesting a deposit even though there is no info about that on booking

Not so much natural light

Ms. Malene is very accommodating and responsive to all queries and request. The apartment is very comfortable. Location is in good location for food and night walks.

nothing.

homey, very cleaning and walking distance to petronas tower and restos.

The way Ms.Malene explained abt everything was polite. The hse was clean and had all the things we needed. Will definitely come again.

Ntg. It was all perfect.