City Express Plus by Marriott Cancun Aeropuerto Riviera vs Similar Hotels

Mixed reviews; comfortable beds but some concerns about room size and cleanliness.

Generally positive comments, but some reported cleanliness issues.

Rooms reported to be small and somewhat dated.

Rooms described as old/worn with dated furniture, small beds in some cases, issues with hot water and weak showers for some guests — adequate for short stays but overall aging condition noted.

Multiple mentions of dirty rooms and poor cleaning standards.

Some reviews mentioned cleanliness issues such as odors in rooms.

Multiple reviews indicated dirty rooms and unclean dining areas.

Multiple reviews report poor cleanliness: stained/smelly sheets and towels, complaints of overall deficient cleaning and hallway issues; several guests explicitly called out bad hygiene.

Frequent praise for the convenient location near the airport and shopping.

Conveniently located close to the airport, with easy access.

Convenient proximity to the airport highlighted in many reviews.

Consistently praised for proximity to the airport and convenience for early flights; multiple guests highlighted the location as the primary positive.

General sentiment of friendly and attentive staff, despite some issues.

Multiple reviews highlighted friendly and helpful staff.

Shuttle service is praised, though some staff interactions were poor.

Mixed service: reception praised for 24-hour assistance and late check-in convenience, but several guests reported very poor airport transfer service and a taxi fare dispute, indicating inconsistent staff performance.

Consistent feedback on poor breakfast quality and disorganization.

Negative feedback on food quality and high prices.

Breakfast received significant criticism for quality and variety.

Breakfast is frequently praised as complete and varied (fruit, eggs, chilaquiles, waffles), though a few guests mentioned limited buffet variety or dirty tables on occasion.

Amenities like breakfast and shuttle service need improvement.

Free shuttle service and good breakfast, though limited hours.

Amenities such as breakfast options were insufficient.

Amenities are problematic for many: reports of unusable Wi‑Fi, non-working air conditioning, no soap/shampoo provided; nearby restaurants and quiet surroundings are positive but in-room amenities are unreliable.

Decent value given the location, but not outstanding.

Concerns raised about overpriced food and value compared to nearby hotels.

Generally acceptable for a night near the airport, but not great overall.

Several guests noted the hotel is economical and 'fits what you pay for' — acceptable for short, budget stays near the airport despite shortcomings.