Mella Hotel Manila near NAIA Airport vs Similar Hotels

Rooms were overall nice, with one complaint about room types not matching.

Rooms had issues with bathroom cleanliness and amenities.

Rooms were described as older and showing age, with some discomfort noted.

Mixed room quality: some rooms described as cozy and comfortable, others had problems (leaks from ceiling/walls, broken taps, no hot water, thin walls, rooms without windows, doors without secure locks, beds/pillows could be better).

Several mentions of musty smells and issues with bathroom cleanliness.

Room was dirty; staff did not address cleaning issues despite reminders.

Some guests noted lingering damp smells and cleanliness issues.

Mostly described as clean and tidy (many guests: 非常干净整洁, 'room was clean'), but isolated issues reported (leaks, bathroom smell, missing towels/soap, broken tap) so slightly below perfect.

Some reviews mentioned location is not great and limited dining options nearby.

Convenient location near the airport and attractions.

Convenient location for airport access and nearby dining options.

Excellent for proximity to the airport and ideal for early flights (close, plane view), but several guests noted the surrounding neighbourhood can feel unsafe/noisy and aircraft noise is constant.

Staff were described as friendly and courteous throughout reviews.

Front desk staff were accommodating regarding late checkout.

Several reviews praised the staff as friendly and helpful.

Staff repeatedly praised as very friendly, helpful and accommodating (helped with luggage, calling transport, buen accueil, very helpful staff).

Breakfast quality was described as just okay and limited.

Inconsistent food quality; some dishes served cold.

Breakfast received positive feedback, but some dissatisfaction noted about value.

Standard quality for this hotel tier.

The gym facilities were less than satisfactory, described as barely having anything.

Basic amenities available, but maintenance needs improvement.

Breakfast offered was praised, but amenities varied in quality.

Rooftop pool and basic amenities are appreciated, though a few reports of non-working air-con and missing toiletries/towels in some cases.

Overall satisfaction with the price versus quality received.

Location and overall facilities justify the price.

Generally viewed as good value but some improvements needed for longer stays.

Multiple mentions of good price and correct rapport qualité/prix; considered good value especially for airport proximity.