Matata Hotel Kota Kinabalu vs Similar Hotels

Standard quality for this hotel tier.

Several mentions of small and cramped rooms, affecting comfort.

Guests mention comfortable beds but some layout issues.

Some reviews noted small room sizes and noise issues.

Standard quality for this hotel tier.

Several reviews indicated issues with cleanliness, including dirty rooms and poor plumbing.

Reviews consistently mention clean rooms and bathrooms.

Guests mentioned issues with cleanliness, specifically under beds and odors.

Great location, within walking distance to attractions.

Numerous reviews praised the central location, making it convenient for guests.

Multiple reviews highlight the great location near eateries and safety.

Multiple reviews praised the central location as convenient.

Standard service, though the check-in process could be improved.

Mostly positive sentiments about staff being helpful, though some reviews mentioned robotic service.

Many reviews praise the friendly and helpful staff.

The staff was mentioned as friendly and helpful across several reviews.

Standard quality for this hotel tier.

No specific comments were made, but proximity to good dining options suggests a decent score.

Limited mentions; review mostly focused on location near food.

Breakfast and convenience options were positively highlighted, though specific mentions are lacking.

Includes free wifi and smart TV.

Amenities were mentioned as lacking in some reviews, particularly in comparison to photos online.

Amenities are generally provided, with a suggestion for a kitchen.

Features like AC, fridge, and kettle were appreciated, although some lacked windows.

Considering the price, it offers fair value.

General consensus that while the price is reasonable, the value does not meet some expectations.

Overall good value for the price based on user feedback.

Overall good value, but some felt cleanliness did not meet expectations.