The Grays vs Similar Hotels

Comfy bed and great amenities.

Rooms were described as comfortable and well-appointed.

While rooms are described as comfortable and spacious, some mention firmness of beds and outdated features.

Rooms described as warm, cosy and comfy with good beds by many guests, but some issues noted (jammed window, heater not working, beds a bit soft, old building/creaky floorboards).

Everything was lovely and clean.

The property was described as clean and well looked after.

Reviews frequently mention cleanliness, stating rooms were meticulously clean and well maintained.

Generally described as tidy, warm and clean with several mentions of clean bathrooms and communal spaces; occasional comments about needing airing or slight odors.

The views were wonderful from the deck.

Location was praised with amazing views and a peaceful environment.

Guests note a convenient location with proximity to food options and the city center.

Repeatedly praised as prime/very good location — walking distance to Woolworth/New World, eateries and amenities; consistently noted as a major positive.

Incredibly welcoming and accommodating, like staying with family.

Hosts were described as superb, obliging, and very helpful.

Multiple reviews highlight friendly and helpful staff, contributing positively to the overall service experience.

Hosts frequently described as friendly and helpful (Jackson called out), flexible self-check-in; however one serious negative report about being asked to cancel and offered a cash-only private stay reduces overall service score.

They offered everything for breakfast and it was delightful.

Breakfast was highlighted as excellent and enjoyable.

Comments indicate access to good food options nearby, though specific food service experiences aren't detailed.

Minor mentions only (tea/coffee provided, supermarkets nearby, food delivery available); not a major focus in reviews, generally adequate but limited on-site F&B offerings.

Spa was absolutely incredible.

Modern facilities mentioned, though specific amenities were not detailed.

Several reviews indicate amenities were satisfactory, though some items like the pool received mixed feedback.

Shared kitchen/lounge, free parking and free internet often mentioned positively; some guests noted missing kitchenware (no plates/glasses) and large communal spaces that can be cold.

Standard quality for this hotel tier.

General consensus of high satisfaction with the stay.

Guests appreciate the reasonable pricing and good value for their stay.

Multiple guests called it great value/cheap for the price and recommended it; perceived as spacious and good value for money.