The Nicol Hotel Bedfordview vs Similar Hotels

Mixed reviews on bed comfort and overall room condition.

Overall good quality noted, but some issues with room cleanliness and comfort reported.

Several complaints about outdated rooms, worn furniture (bad sofas), noisy wheel bins, poor TV setup and need for renovation.

Rooms were generally clean and comfortable.

Several reviews mentioned dirty towels and issues with cleanliness.

Several reviews mentioned issues with cleanliness, particularly with dirty sheets and hair in bathrooms.

Mixed reports: several guests mention dirty carpet/soiled floors and a ‘dirty mess’ between blocks, though some rooms are reported as clean.

Some reviews mentioned difficulties with cleanliness in certain areas.

Easy access from major highways and conveniently located near shopping and dining.

Frequent mentions of great location being safe and convenient for shopping and dining.

Consistently praised: extremely convenient next to Eastgate shopping mall, close to highway and airport — a main highlight across reviews.

Location was convenient for various needs.

Positive feedback regarding communication and the front desk staff.

Exceptional service from staff mentioned in multiple reviews, including friendly and helpful interactions.

Generally positive: multiple mentions of helpful, polite reception staff and a friendly driver; occasional small service lapses (e.g., luggage not carried, a missed breakfast item).

General positive remarks about staff willingness to assist.

No specific feedback, rated 'Standard quality for this hotel tier'.

Complaints about breakfast and limited food options noted, suggesting room for improvement.

Generally acceptable: breakfasts and food receive positive notes overall, with isolated small service misses (forgotten fried egg).

Breakfast received mixed reviews, some found it lacking.

Some positive notes on facilities but mentioned that some equipment was lacking.

Amenities received a mix of positive and moderate feedback, with some noting issues with offerings like breakfast.

Mixed: good kitchen access cited by some, but many mentions of missing utensils/pots, lacking power points for certain plugs, and absent small items (e.g., corkscrew).

Amenities like the pool were not operational, affecting the overall experience.

Comments on the high cost relative to the quality received.

Many reviews highlighted great value for money, especially in relation to room size and location.

Several guests state price-quality does not compensate and rising prices with limited improvements; not seen as exceptional value by multiple reviewers.

Most guests felt they received good value for the price.