Sevenstay Apartments Fleet Street vs Similar Hotels

Issues mentioned with mattress comfort and noise disturbing sleep.

Concerns about noise and room conditions mentioned.

Many guests reported issues with room quality, including broken beds and heating problems.

Rooms are frequently described as spacious and well equipped, with positives like a roof terrace, but several maintenance issues (broken sofa bed, temperamental showers/hot water, small ensuite in one unit, damaged floors, blinds/windows needing TLC) lower the score.

Several reviews noted cleanliness positively, though sofa bed described as uncomfortable.

Some cleanliness issues reported, such as smells and dirty sofa.

There were complaints about cleanliness and maintenance, including a stained mattress and odors.

Multiple reviews note dust, dirty communal areas (urine smell in stairwell), very dirty spaces under/beside furniture, a dirty/broken iron and reports of mouldy-looking bathroom tiles — cleanliness is a clear weakness.

Multiple reviews praised the central location.

Super central location, great access to attractions.

Location was frequently mentioned positively as being ideal and convenient.

Consistently praised as a major positive: very central, great location for sightseeing and close to desired spots; many guests explicitly call the location 'brilliant' or 'great'.

Many reviews highlighted friendly and helpful staff.

Generally positive but had some issues with responsiveness.

Service was mostly acceptable, although some guests reported unhelpful staff.

Mixed reports: several guests found check-in/key-collection inconvenient (garage pickup, extra £25 late check-in fee, brusque phone handling), but other comments imply straightforward access and adequate responsiveness — overall service considered acceptable with room for improvement.

Not mentioned in reviews but average quality expected.

No significant mentions in the reviews.

Food and beverage quality was not specifically mentioned, assumed standard quality.

No mentions of food or beverage services in the reviews; assigned the target overall rating.

General comments on well-equipped premises, though some discomfort noted.

Missing some basic amenities like sufficient bedding and working TV.

Amenities included functional basics but had significant issues such as heating and TV malfunctions.

Rooftop lounge/terrace and general apartment equipment are appreciated; however there are notable gaps (no lift, no air conditioning in hot weather, some missing/insufficient kitchen items, broken iron) that temper the rating.

Some reviews found the pricing steep for the quality of the apartments.

Decent value for location but some amenities lacking.

Overall value is considered acceptable, but some guests felt it did not meet expectations.

Reviews are mixed: some guests feel it offers good value given location and space, while at least one guest felt it was not worth the money due to cleanliness and maintenance problems.