Imperial Hotel Tenby vs Similar Hotels

Rooms are generally lovely, but some were a bit small or had issues like noise from air conditioning.

Variable: some rooms recently renovated and nicely decorated, but many reports of outdated bathrooms, small or poorly maintained rooms, leaking showers, stained carpets and broken fixtures.

Several guests complained about small rooms and inadequate bathroom facilities.

Rooms varied in quality; some were lovely while others needed updating.

Very clean as mentioned in several reviews but some noise complaints affecting sleep quality.

Mixed feedback: several rooms described as clean, but multiple reports of mould, cracked/broken surfaces, dried seagull droppings on windows and general wear suggest inconsistent housekeeping and maintenance.

Some reviews mentioned dated bathrooms and concerns about cleanliness.

The hotel was reported as very clean, but there were issues with warmth and odors in the bathrooms.

Fantastic location with great views and accessibility to town.

Very strong: numerous mentions of a fantastic seafront location, outstanding views and 'top tier' positioning — location is a clear highlight.

Multiple reviews highlighted the superb location and proximity to the beach.

Great location was highlighted, being near shopping areas and offering beautiful views.

Staff were friendly and helpful, and some guests received special treatment for occasions.

Consistently praised staff: reviewers repeatedly described staff as lovely, friendly and welcoming; service and helpfulness are strong points.

Many reviews praised the staff as friendly and helpful.

Staff were consistently described as friendly and helpful across multiple reviews.

Good breakfast and food but specific negative feedback on Christmas lunch quality.

Generally strong: many reviews praise the breakfast as excellent or outstanding, with a few noting limited options or disappointing execution in isolated cases.

Breakfast was specifically mentioned as excellent.

Breakfast was frequently praised as excellent and a highlight of the stay.

Good variety of amenities, though some issues with the lift were noted.

Limited in places: some reviewers note lack of basic in-room amenities (no shower gel, no mini-fridge, limited hanging/storage space) and constrained storage; public amenities (bar/restaurant) are good but in-room amenities inconsistent.

Amenities mentioned were average, included minor issues like the fridge not cooling.

Facilities were generally well-received, but some improvements like a heated towel rail were suggested.

Some complaints about additional charges like parking and breakfast not included.

Mixed perception: some guests felt they got what they paid for given location and staff, while others found rooms or breakfast quality did not match expectations, leading to modest value scores.

Guests felt overall good value for the location and service provided.

While the experience was mostly positive, some comments suggested that the pricing might be increasing.