Shirayunoyado Yamadaya Hakone Gora vs Similar Hotels

Rooms were spacious and comfortable, but some facilities were dated.

Spacious rooms with traditional Japanese design.

The room was spacious and clean.

Room size and comfort were praised, contributing to a positive rating.

General cleanliness of the hotel was lacking, with visible cobwebs, dust, and grime in rooms and common areas.

Room was spacious, clean and quiet.

The room had a sewage smell, which was very disappointing.

There were mentions of dust being present during cleaning, which affects the score.

The location was incredible with easy access to transportation and local attractions.

Great location near transport for visiting Hakone.

Difficult to reach by public transportation but convenient for visiting the open-air museum.

Generally favorable, though some consider it a bit far from the train station.

The staff were friendly and helpful, providing excellent service throughout the stay.

Staff was wonderful, attentive, and friendly throughout the stay.

Staff were very friendly and highly organized.

A very positive sentiment, highlighting helpful staff and excellent attention.

The food was delicious, particularly the Kaiseki dinner, which was beautifully presented.

Food was delicious with plenty of variety.

Breakfast was nice but could improve; dinner was upgraded to Wagyu.

Food quality received high praise from several reviews.

The onsen was available to all guests and provided a pleasant way to relax.

Private onsen was a major highlight.

Onsen in the room was a great feature, but had restrictions.

The onsen facilities are frequently mentioned as excellent, enhancing the experience.

Various meal options and the quality of service made for a good value.

Good experience overall, but some amenities might feel pricey.

It was quite pricey, probably due to the holiday season.

The price is justified by the quality, though it's considered on the higher side.