Somerset Grandview Shenzhen vs Similar Hotels

Spacious rooms but some furnishings were described as dated.

Rooms were described as big, modern, and comfortable with great views.

Rooms were spacious and well designed, contributing positively but not perfect due to issues mentioned.

Many guests praise spacious duplex layouts, good views and extras like projectors; a minority report hard beds, compact rooms or slightly worn decor.

Some reviews mentioned cleanliness issues like mould and damp smell.

Cleanliness was generally praised, noting clean rooms and facilities.

The curtains were noted as old and dirty, affecting the cleanliness score.

Rooms are generally described as clean and spacious by many guests, but multiple mentions of dirty/unclean windows and some aged/ slightly tired room condition lower the score slightly.

Good location with convenience to eateries and shopping.

The hotel's location is good, but accessibility to the metro is a concern.

The location was praised as good and in a nice neighborhood.

Location and city views are frequently highlighted (near stations, Coco Park, great skyline views); not the most central for some but walkable and well-located overall.

Numerous mentions of helpful and friendly staff, especially commendable service by Tony.

Staff were described as helpful, though language barriers were mentioned.

Positive sentiments on service were highlighted, with staff being described as caring and attentive.

Front desk and staff repeatedly praised as helpful, attentive and providing upgrades — service is a clear strength in guest comments.

Breakfast quality mentioned as okay but not exceptional.

Breakfast offerings were varied and generally well-received, though meat options were limited.

Breakfast options were limited, particularly for vegetarians, affecting the score.

Food and breakfast receive mixed reviews — multiple guests find breakfast options limited or below expectations, though a few mention good breakfast experiences.

Good facilities mentioned, but some complaints about outdated appearances.

The hotel offers good amenities, though some were noted to be unplugged.

Basic amenities were provided, but there were mentions of broken facilities affecting the score.

Mixed amenities: good in-room features for some (projector, lounge) but complaints about limited elevators, missing kitchen utensils, lack of washer/dryer and occasional AC or connectivity issues.

Spacious suites and good prices mentioned.

The hotel is considered a great value for the price.

The pricing was seen as good relative to the location and room quality.

Several guests note strong value (good price for views and space, suitable for families/groups), so perceived value is generally positive.