Malmaison Newcastle vs Similar Hotels

Rooms comfortable, but some areas noted as dark and lacking soundproofing.

Mixed reviews regarding room quality, with some mentioning uncomfortable mattresses and outdated decor.

Some rooms were comfortable, but others had issues with walls and noise.

Rooms are modern and spacious, although some guests noted room size could be improved for larger groups.

Some rooms reported cleanliness issues with pillows and thin walls.

Several reviews mentioned cleanliness issues, such as dusty rooms and damaged fixtures.

Multiple mentions of dirtiness and poor condition in rooms.

The hotel is clean and well-maintained, contributing positively to the overall experience.

Location praised for proximity to attractions and beautiful views.

Guests appreciated the great location near shops, restaurants, and public transport.

Many reviews highlighted the convenient and central location.

Excellent location with beautiful views, enhancing the overall appeal of the hotel.

Staff were very helpful and friendly, accommodating late diners.

Staff received consistent praise for being friendly and helpful.

Staff received positive mentions for friendliness and helpfulness.

Staff were friendly and accommodating, though there were some issues with food service timing.

Food received praise, although breakfast service was noted as slow.

Positive feedback on breakfast quality and variety.

Breakfast praised, but other food options considered expensive.

Food quality and variety at breakfast was praised, although prices were seen as somewhat high.

Facilities were generally good but lacking proper wellness amenities.

Solid amenities like breakfast and toiletries, though some reviews mentioned missing aspects like a bar.

Amenities described as basic; some reviews mentioned specific lacking facilities.

Amenities like the pool, gym, and lounges greatly enhance the stay experience.

Good value mentioned, but some guests noted extra charges.

Generally viewed as good value for the quality of the hotel, despite some issues.

Food and drink prices considered high, detracting from overall value.

Prices were considered high by some guests, particularly for Saturday nights.