Premier Inn London Gatwick South vs Similar Hotels

Several guests reported spacious, well-equipped rooms (especially triple rooms), but at least one guest found a triple room too small with a poor sofa bed — mixed feedback led to a below-target score.

Rooms described as comfortable, large, with superb beds, toiletries, tea/coffee and ironing facilities; one noisy/dusty room reported but most comments are very positive.

Multiple guests reported issues with noise, heating, and comfort in rooms.

Reviews frequently call the rooms and hotel 'very clean' and 'pulito'; however isolated issues (reported mould in a bathroom and a found used condom in a corridor) slightly reduced the score.

Multiple guests describe rooms as spotlessly clean; a single review reports a very dusty, noisy room and inability to ventilate, lowering the score slightly.

Some issues with mildew and a dirty shower drain noted in reviews.

Consistently praised for being very close to the Hauptbahnhof, well connected by metro and near the Festhalle; a few reviews described the immediate area around the station as a bit 'dodgy'.

Frequently cited as convenient for Gatwick with easy shuttle/bus links and nearby retail/eateries; a few guests note it is not immediately adjacent to the airport or mention highway noise.

The hotel is well-located for flights but far from the airport.

Multiple mentions of friendly, helpful staff and useful services (bag storage after checkout) indicate strong service overall.

Staff repeatedly praised as fantastic, very helpful and accommodating (front desk, kitchen, bar); occasional slow service at restaurant/bar noted but overall service is a strong positive.

Staff were responsive to issues raised, providing acceptable service.

Breakfast described repeatedly as excellent, complete and well replenished — one of the strongest positive points in the reviews.

Food generally described as good with gluten-free options, but service was sometimes slow and at least one guest found the breakfast inedible, pulling this rating down.

Food quality was praised in some reviews, but breakfast could be improved.

Rooms reported as well-equipped (hairdryer, iron, kettle) and bathrooms praised, but complaints about parking difficulty, narrow parking access and inability to control the A/C slightly lowered the rating.

Good range of amenities: airport transfer/shuttle, air conditioning, dog-friendly policy, parking, tea/coffee, ironing facilities; shuttle and transport options praised as economical.

Basic amenities were available but insufficient for some guest needs.

Explicitly called 'excellent value for money' in reviews and conveniences like free luggage storage contributed to a positive value perception.

Several guests call it excellent value and good for a one-night airport stay; some note added costs (bus/taxi to airport) or that breakfast felt expensive.

Expensive parking and shuttle fees detract from overall value perception.