St James House Serviced Apartments by Concept Apartments vs Similar Hotels

Rooms were comfortable, but some had issues with noise and shower usability.

Rooms were often cited as small and uncomfortable.

Rooms were mostly comfortable and spacious, though some mentioned space constraints.

Mixed sentiments regarding room size and noise issues in some instances.

The apartment was not clean upon arrival, which caused inconvenience.

Some reviews indicated issues with cleanliness and maintenance.

Issues with housekeeping and cleanliness reported in multiple reviews.

Several reviews mentioned issues with cleanliness, including dirty bathrooms and used tissues left in bins.

The location was excellent with good access to amenities and public transport.

Excellent location mentioned in several reviews.

Excellent location near metro and attractions, positively mentioned in many reviews.

Positive mentions about the location being close to metro stations and attractions like Kensington Palace.

The host was very attentive and provided great recommendations.

The staff were frequently highlighted as friendly and helpful.

Service was acceptable, but some reviews noted unhelpful staff.

Staff were generally reported as helpful and responsive to issues raised.

Food options nearby were excellent, enhancing the stay.

Breakfast options were limited and varied negatively in comments.

Positive experiences reported at on-site dining options.

Not explicitly mentioned in reviews, assumed standard quality for this hotel tier.

Overall, the amenities were adequate for a short stay.

Amenities were adequate, but some room temperature issues noted.

Good amenities such as kitchen facilities, though some guests noted lack of items.

Some guests reported good facilities, while others mentioned small bathrooms and limited amenities.

Fair pricing for the location and overall experience.

Several comments indicated that prices were too high for the quality provided.

Good value for the location and provided facilities.

Generally indicated as good for the price, although some felt it could be better considering location.