West Hampstead Serviced Apartments by Concept Apartments vs Similar Hotels

Rooms are clean, but some reported noise and small sizes.

Several reviews mentioned small and outdated rooms, with issues like lack of windows.

Complaints about small rooms and poor sound insulation in some reviews.

Mixed sentiments regarding room size and noise issues in some instances.

General sentiment indicates high cleanliness, but occasional noise issues and small lavatory spaces were noted.

Multiple reviews noted dirty rooms and lack of proper cleanliness.

Multiple reviews mentioned cleanliness issues such as dirty toilets and lack of proper maintenance.

Several reviews mentioned issues with cleanliness, including dirty bathrooms and used tissues left in bins.

Excellent location near public transport and attractions.

Location was frequently praised as being very convenient and central.

Convenient location close to public transportation and restaurants.

Positive mentions about the location being close to metro stations and attractions like Kensington Palace.

Positive feedback on staff attentiveness and customer service.

Staff were described as excellent and accommodating in several reviews.

Staff described as friendly and helpful; positive mentions about the reception service.

Staff were generally reported as helpful and responsive to issues raised.

Coffee capsules were provided, but limited kitchen supplies were reported.

Breakfast options were noted as lacking variety and quality.

Breakfast options received mixed feedback, with some indicating a lack of variety.

Not explicitly mentioned in reviews, assumed standard quality for this hotel tier.

Basic amenities are present, though a few guests mentioned missing items like oil or microwaves.

Limited amenities mentioned, particularly in comparison to expectations for a 4-star hotel.

Amenities mentioned as basic, with some issues like broken elevators.

Some guests reported good facilities, while others mentioned small bathrooms and limited amenities.

Favorable pricing considering the location and cleanliness.

Mixed sentiments regarding value, especially with cleanliness and room quality issues.

Reviews suggest that the price does not match the quality of the room and services provided.

Generally indicated as good for the price, although some felt it could be better considering location.