Presidential Apartments Kensington vs Similar Hotels

Rooms are comfortable, but some reviews mentioned size issues.

Some rooms reported as small and uncomfortable.

Rooms were described as tired and dated.

Frequent complaints about small/basic rooms, limited natural light or windows facing a wall, small/uncomfortable beds and occasional AC problems; some rooms described as recently renovated and bathroom clean.

Exceptional housekeeping noted in multiple reviews.

Generally clean, but minor issues mentioned in some reviews.

Multiple mentions of dirty rooms and unpleasant odors in reviews.

Generally praised as very clean in many reviews ("Extremely clean", "muy limpio"), but some reports of poor cleaning and carpet/hair issues reduce the score.

Great location, convenient for transport and local amenities.

Excellent location with good transport links.

Location is noted as convenient and close to transport.

Consistently highlighted as excellent — close to Gloucester Road tube, parks and transport links; many reviewers cite the location as a main positive.

Staff described as friendly and helpful throughout the stay.

Staff received high praise for their helpfulness and care.

Staff were consistently described as pleasant and helpful.

Staff repeatedly described as helpful, friendly and welcoming across multiple reviews (positive mentions in English, French, Arabic, Dutch), though a few service policy issues were noted (luggage policy, daily toiletries on request).

Breakfast and food options mentioned positively, but not extensively.

Limited feedback about food and beverage options.

Breakfast was decent but had room for improvement.

Breakfast is described positively by some, but overall food is basic for others and occasional supply issues (e.g., milk availability) were reported.

Wide range of amenities available, including unexpectedly helpful features.

Basic amenities present, with some issues noted in specific reviews.

Amenities present but some were lacking in quality.

Mixed: breakfast available and some positive notes, but lacking in-room fridge, no laundry facilities/service, small elevators and occasional maintenance issues; toiletries sometimes not provided unless requested.

Good value compared to other London accommodations.

Fairly priced given location and overall service.

Concerns about being overpriced and not living up to expectations.

Several guests call it good or very affordable value for a central location, though at least one guest felt it was low value for the price.