Master Gramado Hotel - No Centro de Gramado com Espaço Kids Incrível vs Similar Hotels

Rooms were generally clean, but some complaints about noise and condition were noted.

Overall comfort noted, but some comments on small and older rooms.

Generally room quality praised but had some mentions of weak showers.

Rooms described as clean and comfortable, but some issues with privacy and noise.

Several reviews mention issues with cleanliness, notably stained blankets and a moldy bathroom.

Some reviews mention cleanliness issues in the bathrooms and the need for better maintenance.

Consistent praise for cleanliness, with only minor complaints.

Cleanliness was noted positively, but there were minor issues mentioned.

Multiple reviews highlighted the excellent location of the hotel.

Consistently praised for its excellent location and convenience.

Central location, very convenient for accessing attractions.

Location is excellent and central, allowing easy access to local attractions.

While some guests noted poor reception service, overall, staff was generally described as polite and helpful.

Overall positive feedback regarding staff attentiveness and helpfulness.

Staff were consistently described as friendly and helpful.

Excellent and attentive service cited multiple times in reviews.

Breakfast was often praised, but some variety concerns were raised.

Strong positive sentiment towards the breakfast variety and quality.

Excellent breakfast and food options mentioned throughout.

Breakfast is generally well-reviewed, but there were concerns regarding options for dietary restrictions.

Amenities received mixed reviews, with some mentioning good kid's space while others pointed out the need for maintenance.

Good feedback about the amenities, though some amenities like the sofa/armchairs were noted as lacking.

Good amenities reported, but some minor shortcomings like lack of Netflix.

Amenities like the heated pool and kids area received good remarks.

Perceived as decent, though some guests found the restaurant overpriced.

Some concerns about pricing relative to service quality.

Mixed feelings about cost versus experience, but generally positive.

Value perception affected by additional charges like parking.