Crowne Plaza Kochi by IHG vs Similar Hotels

Rooms were described as spacious, well-appointed, and beautifully maintained.

While most reviews were positive, there were some complaints about fitting for 3 adults.

Standard quality for this hotel tier.

Guests had varying opinions on room quality, with some finding the rooms decent while others mentioned issues with room amenities, size, and cleanliness.

Cleanliness was consistently praised with spotlessly clean rooms mentioned in several reviews.

Although mentioned positively, there were some issues with providing adequate amenities; thus a decent score.

Specific sentiment from text suggests cleanliness could be improved.

Mixed feedback on cleanliness, with some guests mentioning room cleanliness while others pointed out issues like dust and clogged washrooms.

Beautiful location by the backwaters appreciated by guests, with stunning views from rooms.

Many guests appreciated the hotel's proximity to the mall, enhancing convenience.

Standard quality for this hotel tier.

Most guests appreciated the hotel's location, mentioning its proximity to key landmarks and convenience. However, a few guests found the property too crowded or compromising.

Exceptional service noted, particularly from Ms. Pujan, Ms. Portia, and others, which significantly enhanced the guest experience.

Guests consistently praised the helpfulness and friendliness of the staff.

Standard quality for this hotel tier.

Service received mixed reviews, with some guests praising the staff's friendliness and service quality, while others highlighted poor communication and inadequate response to requests.

Outstanding variety and quality of food, particularly during festive meals.

Mixed reviews on the food quality, particularly breakfast options; thus, a lower score.

Standard quality for this hotel tier.

Food and beverage services received positive feedback overall, with guests appreciating the breakfast variety and restaurant services, though some mentioned limited choices and poor follow-up on amenities like body wash.

Amenities like a fantastic pool and a top-notch gym were highlighted, though the gym was noted for needing an update.

Standard hotel amenities were appreciated, especially the mall connection.

Standard quality for this hotel tier.

Guests had mixed feedback on amenities, with some highlighting the gym and breakfast variety positively, while others mentioned issues like non-functional swimming pool and poor follow-up on complaints.

The overall value was considered excellent, especially for the quality and variety of food.

Guests found the booking price reasonable considering the room sizes and amenities.

Standard quality for this hotel tier.

Opinions on value for money were split, with some guests feeling the price was not justified due to room quality and service issues, while others appreciated the location.