Excelsior Palace Hotel vs Similar Hotels

Rooms require refreshing; some issues with fading windows.

Rooms are generally comfortable, but some mentioned outdated furniture and issues with the bathrooms.

Rooms were fab with a large balcony.

Rooms described as spacious and well-appointed, with notable upgrades and added features like outdoor hot tubs.

Some negative mentions regarding dust and worn appearance in common areas.

Several reviews indicate that the facilities are old and in need of renovation, affecting the cleanliness perception.

Room was spacious, clean and comfortable.

Generally clean with good maintenance, but reference to humidity odor indicates room for improvement.

Ideal location near the center of Taormina with great views.

Many reviews praise the hotel's excellent location and beautiful views of Taormina.

Location was stunning, overlooking Etna and Taormina.

Excellent location with stunning views of Taormina and Mt. Etna, highly praised by multiple reviewers.

Staff were very warm, welcoming, and attentive, with special mentions for Angela.

Array of experiences suggest staff were helpful and friendly, although there were issues with waiting times.

Staff were helpful, friendly and attentive.

Exceptional service noted throughout the reviews, with acknowledgment of attentiveness and welcoming nature of staff.

Excellent buffet breakfast and quality of food.

Breakfast is noted to be good, contributing positively to the overall experience.

Breakfast had many fresh and delicious choices.

Breakfast was highly praised, but some restaurant experiences were noted as disappointing.

Nice pool and garden area, but some furniture is outdated.

Good amenities are highlighted, but some reviews suggest the hotel is aging and could improve these facilities.

Shuttle service to town made it easy to explore.

Great amenities noted, though some reviews suggested potential improvements like a cooked-to-order breakfast.

Good experience overall considering location and views.

Given the mixed comments on services and amenities, the value for money is seen as acceptable but not exceptional.

Overall a fantastic value for a high-end experience.

Overall good value for the remarkable experience provided, but some guests hoped for more inclusions.