Golden Lotus Luxury Hotel vs Similar Hotels

Small rooms and issues with bed quality reported.

Rooms were described as cozy, but there were mentions of old and poorly maintained rooms.

Rooms described as small, with issues of soundproofing.

One room had issues like mould and dampness; however, improvements noted in the second room.

Facilities clean & modern, but issues with service and maintenance noted.

There were issues with cleanliness mentioned, including mold in the bathroom and a dirty lobby.

General concerns about noise and issues with the bank in the lobby.

Some rooms had cleanliness issues, specifically mentioned mould and leaks.

Great location in the center of Hanoi, close to Ho Hoan Kiem Lake and the old quarter.

The hotel is well-located, close to major attractions, and guests rated the location positively.

Excellent location near the center of Hanoi, easy access to attractions.

Strong positive mentions of location, especially in relation to tourist spots.

Staff were very helpful upon arrival, though communication before check-in was lacking.

Staff were consistently mentioned as friendly, helpful, and attentive, providing great service.

Generally friendly staff, though there were issues during check-out.

Staff are consistently described as very friendly, helpful, and responsive.

Good breakfast provided, although lunch and dinner options were limited during the stay.

Breakfast was described as decent and okay, but not exceptional.

Breakfast was praised, but variety could be improved.

Breakfast was frequently praised as the best in Hanoi.

Rooftop pool available, but very small and limited loungers.

Amenities were noted to be lacking and not up to the expected standard for a 4-star hotel.

Good rooftop bar and breakfast offerings, but some concerns about space.

Basic amenities noted; there were no additional facilities that impressed.

Mixed feelings due to the service mindset and additional charges for coffee despite breakfast being included.

Value for money is questioned due to old room conditions and limited amenities.

Average experience given the price; expectations for breakfast were higher.

Some reviews mention feeling the price was not justified due to the condition of some rooms.