Four Points by Sheraton Medan vs Similar Hotels

Rooms described as comfortable with good beds and carpeting and useful connecting rooms; some issues reported such as an old bath/shower, a window leak in one room and occasional corridor noise.

Spacious and comfortable room.

Rooms were generally comfortable and well-equipped.

Spacious rooms, though some mentioned rooms being outdated.

Consistently noted as clean: 'clean facilities', 'room was clean and not smelly', 'hotel bersih dan wangi'. Some crowding at breakfast affected table clearing but rooms and public areas praised.

Hotel was clean and staff friendly.

The cleanliness of the shower room was a concern as it did not close properly, leading to water spills.

Reports of stinky pillows and itchy sheets.

Generally described as a convenient, central location for exploring town; however a few guests noted it isn't within walking distance of local food and there was occasional street/corridor noise.

Location is good, in a quiet area facing a park.

The hotel is conveniently located in the middle of the city, making it accessible.

Good central location, appreciated by guests.

Strong positive mentions: repeatedly described as very friendly and helpful (receptionists like Ms Anggi, Erwin), staff speak good English and went out of their way to assist guests.

Staff is friendly. Great reception staff.

Most reviews praised the friendliness and helpfulness of the staff.

Incredibly helpful and kind staff; warm welcome.

Breakfast frequently praised (wide variety, waffles liked by kids, caters to dietary needs) but several guests asked for more variety over long stays, noted buffet seating/cleaning issues and occasional lack of continental choices.

Breakfast options are nice, but some variety needed.

Food quality was highly praised, but some buffet items did not meet expectations.

Breakfast had limited options and some complaints about quality.

Amenities well-regarded: rooftop/external swimming pool, fitness facilities and generally good on-site features. One note that hotel-spa integration could be improved.

Standard amenities for the hotel tier, but some facilities could improve.

The hotel offers a great swimming pool and full amenities.

Decent amenities with nice bathroom and complimentary drinks, though breakfast could improve.

Multiple guests explicitly called the hotel good value for money and recommended it as good overall value for a town stay.

Good value for money considering the quality offered.

Considered good value, although some may find it on the higher side.

Great value for a clean and well-appointed place to stay.