Residence Inn by Marriott New York Manhattan/Central Park vs Similar Hotels

Mixed: some rooms are spacious (including accessible rooms) with great views and good beds, while others are small; several guests reported corridor/street noise and inconsistent room sizes.

Reviews indicated that rooms were small and some furniture was worn out.

Mixed: some comfortable rooms and good bed setups, but frequent comments about small, dated rooms, thin walls and poor pillows; no in-room fridge in many rooms.

Mixed reviews about room comfort and mostly small sizes justifying a slightly lower score.

Generally positive: multiple guests mentioned rooms were clean and well maintained, though a few noted minor maintenance issues (broken curtain, drawers) that affected perceived upkeep.

Multiple reviews noted issues with cleanliness, including cockroaches and general uncleanliness.

Mixed: several guests reported the rooms as clean and comfortable, but others mentioned dirty carpets and occasional odor in rooms.

Numerous reviews mention issues with cleanliness, including dirty toilets and poor maintenance.

Excellent: many guests praised the central location (close to subway, Times Square, Central Park) and enjoyed city views from higher floors.

Numerous reviews highlighted the hotel's excellent location in Manhattan, close to major attractions.

Very positive: repeatedly described as unbeatable/central, within walking distance of subway, Central Park and major attractions.

Positive mentions of excellent location close to attractions like Central Park and Times Square.

Strong positive: staff repeatedly described as helpful, friendly and accommodating; transfer service to JFK noted as available.

Staff received praise for being friendly and helpful, though some instances of rudeness were noted.

Mostly positive: many reviews praise friendly, helpful staff; a few reports mention unwelcoming reception and slow/bad handling of complaints (refund/manager issue).

The staff were described as friendly and helpful, especially at check-in.

Mixed: breakfast was described both as good with variety and as pricey; some guests found the coffee and certain breakfast elements disappointing.

Complimentary coffee and wine were appreciated, but improvement options were suggested.

Negative: breakfast repeatedly criticized as inadequate/overpriced (e.g., one drink, a pastry and fruit), guests upset about paying extra for minimal offering.

Positive remarks about the restaurant in the hotel, although not extensively reviewed.

Some shortcomings: building amenities are basic (small appliances, basic kitchenware), limited elevators causing waits at peak times, and advertised private parking was not available for at least one guest.

Basic amenities were mentioned, but lack of standard items like kettles was noted.

Negative: multiple guests note lack of minibar/fridge and no coffee station; requests for basic items (e.g., extractor for odors) unmet.

Certain amenities were noted as inadequate or malfunctioning, such as elevators and missing kitchenware.

Negative sentiment: at least one guest explicitly felt the rate paid did not match room size or level of service/amenities; overall perceived value was below expectations for the price.

Guests felt the hotel was overpriced given the condition and size of the rooms.

Negative: several guests feel the hotel is overpriced for what is offered—'just a bed and bathroom' and misleading room advertising noted.

Several comments indicate that the hotel is overpriced for the experience provided.