Staybridge Suites Birmingham by IHG vs Similar Hotels

Rooms are described as lovely, comfortable, and well-equipped, though some reviews mentioned issues with noise.

Generally positive: rooms described as spacious, characterful, well-appointed (bath + shower, good bathrooms), with some mentions of noise on lower floors and air-con capped at 24°C which slightly detracts.

Generally nice and equipped rooms, but some discomfort reported.

Most guests found the rooms clean and well-maintained, noted specifically in the review about the cleanliness of the room and the hotel overall.

Mixed reports: many guests state rooms were very clean, but there are serious isolated complaints (make-up/body hair on pillows, chewing gum under sheets, dirty blankets/towels, dusty rails) that lower the overall cleanliness perception.

Several reviews highlight unclean rooms, including dirty items found.

The location is frequently mentioned as great and central, with easy access to attractions.

Very strong: repeatedly described as opposite New Street station, central and convenient for shops/transport. A few notes about police presence nearby do not outweigh the generally excellent location.

Convenient location in the city center, good for accessibility.

Guests consistently praised the staff for being helpful and friendly, highlighting excellent customer service.

Consistently praised staff — multiple guests highlight helpful, friendly and efficient service (specific mention of 'Mimi' and several 'exceptional' staff experiences), though there are isolated reports of indifferent responses after complaints.

Positive mentions of helpful staff and good service experience.

Breakfast received positive feedback, but some guests had mixed feelings about the food options.

Generally positive breakfasts for many (filling, nice sandwiches/pastries), but there are reports of running out of items, cold/limited options and lack of vegetarian choices; bar/restaurant atmosphere was also criticised.

Kitchen facilities available, but specific food services not mentioned.

Rooms contain necessary amenities, and the breakfast was positively reviewed; however, some guests indicated mixed feelings about the parking situation.

Mixed/limited: positives include air conditioning, in-room fridge and large bathrooms; negatives include no gym, missing small bathroom extras (shower cap/hand soap), dusty stair rails and a lack of atmosphere in bar/restaurant.

Good amenities including stores and kitchen facilities.

Many guests felt that the hotel offered great value for the quality and service provided.

Mixed perceptions: some guests found good rates (example standard room deal), but several called the hotel 'very expensive for what it is' or noted limited/poor value for breakfast and room extras.

Worth the price according to many reviews.