Ibis Surabaya City Center vs Similar Hotels

Room was small with a tiny bathroom, but overall clean and provided a good night's sleep.

Rooms are clean, but issues such as jamming doors observed.

Rooms comfortable, but some views may be lackluster; some rooms are noted to be small.

Very comfortable bed and clean room.

There were cobwebs in the room and a cockroach was found, indicating cleanliness issues.

Some comments regarding unclean items, like kettle; overall average cleanliness.

Rooms clean after every housekeeping routine, but mentioned issues with completeness of toiletries.

Clean room, good air-conditioning. Standard quality for this hotel tier.

Centrally located and within walking distance to shopping mall, highly praised.

Central location near shopping mall and other amenities, praised in multiple reviews.

Great central location close to main attractions with easy access.

Hotel located next to a busy road, making it difficult to walk to places.

Staff was helpful, with positive mentions about check-in and service quality.

Staff described as friendly and helpful in several reviews.

Staff are very friendly and cooperative, with a mention of excellent hospitality.

The staffs were extremely helpful.

Breakfast options could improve, but food quality was praised by many guests.

Breakfast described as average.

Breakfast selection praised; however, past issues of yogurt missing noted.

Sarapan enak, variasi cukup lengkap.

Adequate amenities, though some rooms lacked a fridge and other conveniences.

Limited functioning lifts and hairdryer availability noted.

Amenities include a gym and a decent breakfast, although minor issues were noted.

Standard quality for this hotel tier.

Guests found the hotel a good value due to location and service.

General sentiment of value being average based on quality.

Good value considering pricing and service offered.

Standard quality for this hotel tier.