Grand Darmo Suite by AMITHYA

the room was good, for the staff very helpfull and very kind. thank you so much mrs binti for the experience when i stay in here.

fun experience!! definitely gonna go back here for a trip to surabaya. hasn’t tried the restaurant and other facilities yet but i’ll definitely try it next time.

I had a wonderful experience staying at Grand Darmo Surabaya. The room was clean, comfortable, and well-maintained. What made my stay even better was the excellent service from the staff — especially Putri, who was incredibly helpful, friendly, and attentive throughout my visit. Thank you for the warm hospitality. I would definitely recommend this hotel and look forward to coming back again!

the location of hotel is great... and the breakfast were amazing. reception staff through the hotel were very professional, friendly and extremely helpful. they always greeting and smilling to us.... will be back to grand darmo hotel soon... thank you ms nita and friends.

Service excellent by mbak Yana dan mas Faisol................ Food taste is good........... Comfort.................. Clean in the room.......... Location near with my businis Near with tradional culinary, rawon kalkulator........

I was staying for one night in this property. The establishment is in a strategic location but not on the main road so it was not noisy. We can easily found the street foods across the hotel especially on the sunday morning. Thank you so much for Mr. Arifin for pampering us and provide my needs during my stay. And shout out to Ms. Henita for the warm hospitality

It's great experience. The room itself is very comfortable. The view is great and the room facility is great 😃 👍 i would like to book a room at this hotel when i visit surabaya again. I really recommend this hotel because the price is not too pricey and pretty much affordable for four star hotel!

A few enjoyable days at the Grand Darmo Suite, Surabaya with my family before Idul Fitri this year. The friendliness of the staff made us and our family feel at home staying here. They don't forget to say our names when greeting us. Even though the parking lot is always full, the hotel staff are always friendly to help park our car. The large and hot shower water also provides extra comfort. Grand Darmo has always been one of the choices for us and our family when looking for accommodation at affordable prices and excellent service. Thank you Grand Darmo Suite. Thank you, Mas Faisol. See you again.

We didn't get the towel if we didn't ask for it. The hair shampoo was empty at the bath. The check out time took a long time. Everything else was nice.

ジムの機材が酷い。ランニングマシンは走行が不安定で、突如停止するなど、不良というより、危険ですらあった。ホテルはインドネシア一般人、フライトアテンダントなどでとても混雑していた

動物園の近くに位置し、そばには、ショッピングモールもあり、便利。某国内航空会社の指定提携宿泊ホテルと見えて、フライトアテンダントさんが多いイメージ。フロントの感じとても良い。また利用したい。朝食に肉系ほとんどない。

Pretty calm place. Hotel staff was nice. Just one thing I was surprised is genitor has been swiping the floor until the breakfast. Plates are piled 20cm up on the floor and those buffet pans are not covered. Nobody wants to eat dusty breakfast. Better than nothing tho.

Hotel was good clean convenient. Not too expensive! Maybe breakfast can improve a little more.

Great hotel with excellent service. I was able to check-in shortly after noon. Big, well-equipped, comfortable and sunny studio with floor-to-ceiling window offering wonderful city view. Decent pool. Wonderful buffet breakfast with lots and lots of choices. The restaurant and bar is very good, with inexpensive food and drinks. I was given a room with a door connected to another room, and privacy became an issue as it was super thin and let all the noises of the neighbors in; but the other aspects of the hotel were really great. The city park in front of the hotel is really nice and surrounded by restaurants, eateries and cafes, including an interesting dining complex across the road from the park which seemed to be open 24/7.

Bagus

It was a memorable stay. Warm hospitality. Value for money. Will definitely return.

Friendly staff, spacious room but breakfast spread is a bit disappointing.

Best location Hotel in Surabaya near Bungkul

Overall its about how a 4 start hotel should not be. This was more like a 2 or a 3 star hotel. Room was dirty, had to change bed sheet twice as there were dark big patch Room service was a long wait on my first day around 40 minutes for a fried rice Air conditioning in room was also bad, technician took whole 1 hour to repair, but the room was still warm after the repair. Would not go to this hotel again.

Nice location with food stall around the vicinity

This old apartment building was made into a thin walled, thin window hotel. Its noisy, and not restful. It has a 4 srat rating, but really its a 2.5-3 star. Search another booking if you are considering Grand Darmo.

I'll try to be fair with my review. This is a decent hotel - facilities and location wise, it's not bad. Not quite as near the heart of the city, but close enough that getting anywhere is just a 10-20 minute ride in the usual traffic. Wifi isn't great, but that's par for the course with Indonesia as well. Where I think this hotel fell short was when they made a mistake, and yet expected us to pay for that mistake. I initially booked a room for 4 nights, but afterward changed the booking to 3 nights with a gap in the middle to make a day trip to Jogja. Upon check in, they told us that our booking was for 4 nights. This was odd, but after asking them to check, they confirmed that it was 4 nights. Feeling uneasy, we checked again on the second night, to be told again, that our booking was for four nights. As such, we left our stuff in the hotel room when we left to Jogja. On our return, they told us that after checking - our booking was indeed for 3 nights. As such, if we wanted to stay the 4th night we'd have to pay for it - even though they had repeatedly told us that our booking was four nights. It was a long day, and we were annoyed and decided we'd rather not give the hotel any further business so we went to another hotel nearer to the airport. TL;DR Hotel tells us we had a four night booking when we only had three. We take them at their word, and they eventually try to charge us for the fourth night anyway.

Not so comfort as its class (Executive Room in Penthouse)....

Loud surrounding because of a moschee Big room, small restroom Breakfast was really good Good for business

Room is clean and in good condition. A pleasant stay :)

Goed hotel, uitgebreid ontbijt, ruime kamers, redelijke faciliteiten en vriendelijk en behulpzaam personeel.

Hotelnya bagus, sayang karena full occupancy saya mendapat kamar yang sepertinya lama tidak digunakan dan tidak standar.

kamar kurang bagus. ac bocor, wastafel mampet, sabun tidak pernah di isi. jam 8 kurang sarapan pagi makanan sdh habis dan meja msh byk piring kosong.

Only regret, bellman not available at check in tha second time of my stay. Front desk attendant not very nice ( male ) other than that my stay was pleasant, but I will stay again I really like tha location, and it shows, I stay there twice during my vacation.

Went to stay at the hotel for a short transit, arrived pretty late at the hotel (10 PM) so not many things can be done in the hotel. However, we managed to taste the breakfast buffet in the morning. It was dominated by traditional Indonesian breakfast which foreign tourist may not be to familiar with. We had a good meal, and the table was long enough to accommodate our family of 6 and we had a good time together in the hotel though it was pretty short. The staff was very friendly and accommodating, well trained and efficient in their approach and work. Overall, it was a good experience for us. The hotel also looked clean and well taken care, especially the bed that we use was very comfortable, big and warm. What we didnt really enjoy however is the cigarette smoke that was quite unpleasant during our breakfast time since there are those who are smoking nearby the place we sat. This is a problem that we find quite disturbing especially since we are family travelling with young children. However, we do notice that this problem is not unique to the hotel, but rather a common practice in Indonesia where people are literally can smoke cigarettes everywhere including in confined space and even air conditioned room. However, if there is something that can be done by the Hotel Management, it may bring more customer or guest to the hotel. Second, perhaps the management can consider providing more variety of western breakfast beyond bread and cereal, such as sausages, pasta, or fries

Staff are friendly and helpful. There are stalls selling local foods in front of the hotel. They are open till late. Good location too...

The hotel is clean and spacous. Our room had a broken aircon but the hotel officer came to fix it quickly. The breakfast was quite disappointing as they failed to fill more food for those who came late. The restaurant is bit dirty though.

Well priced hotel with spacious rooms Will definitely be my place to stay in Surabaya

Saya suka menginap disini kerana makanan pelbagai citarasa,suasana tenang dan nyaman..

Good people , nice area And very convenient with good room And friendly staff

All good

Nice 4 star hotel. Great breakfast. Friendly staff. Negative: Front desk couldn't break 100,000 IDR into smaller bills.

Great value for the money. Very helpful and friendly staff. Breakfast is very good. Free snack bar (with water) is nice touch. Air conditioner comfort was sporadic...hot/cold/hot. Cigarette smoke drawn into non-smoking room, especially at night...a major negative. Overall a nice hotel. Would stay here again and would recommend it to others.

Check in was very smooth. Large and nice room, bathroom was okkay. Free wifi and minibar was included in the price. It took about 30 minutes drive to the Airport / railway station.

Hotel très propré et confortable juste un peu de bruit (absence de double vitrage )

The room was wonderful and the hotel was very nice. The staff had a hard time helping us figure out our transportation so we eventually had to leave and go to a tourist office for more help. The options that the hotel gave us for transportation were extremely expensive unfortunately.

Very clean and comfortable hotel in the city center of Surabaya. The only issue is that it will be better if the hotel can provide cooked vagatable in breakfast.

my experience was very pleasing and the staff very friendly and polite

Hotel was near some of the famous shopping malls and its pretty easy to get a taxi. Overall cleanliness of the hotel and room service was up to standard. The hotel staff was all very understanding and friendly especially the guy on night shift (sorry i didnt get his name).

The hotel service was good, with great location near Taman Bungkul area which provide lots of food stalls and mini playpark for kids. The room size was standard, good tv system and free mini bar. However spring bed was not good enough compare to other 4 star hotel. They better have to change this to compete with others. Hot water system not in good condition since water running extreme hot despite indicator in the middle. The service was good and nice. But considering the location, this hotel should listed in my list.

kelas exekutiv dan deluxe sama saja, makanannya enak, kolam renaang menyenangkan, area wisata yang oke.

messy services, shower sometimes lukewarm (and not hot), very weak hair dryer, bed sheet stains..

スラバヤ動物園近くの新しいホテル。部屋は明るく清潔。スタッフもフレンドリー。朝食はまあまあいける。バスタブがないのが残念。エグゼクティブルームは冷蔵庫の飲み物無料（ビールビンタン1本含む）

I enjoyed my stay the staff were friendly the room was clean and cleaned every day with fresh water given each day. I would stay here again a good price too :)