DoubleTree by Hilton Hotel & Spa Liverpool vs Similar Hotels

Room features were inconsistent; some issues with noise and temperature.

Issues with noise and some maintenance noted, but overall comfortable.

Rooms described as clean and comfortable, but some required maintenance.

Several comments mention issues with room quality, including outdated decor, noise, and heating problems.

The room was unclean with a filthy carpet and other cleanliness issues.

Some concerns about room cleanliness and general wear noted in reviews.

Several mentions of cleanliness issues, including dirty chairs and unclean public restrooms.

Some reviews mention cleanliness positively, but others indicate issues like a smell of cigarette smoke and overall cleanliness could improve.

Good location close to important amenities and attractions.

Consistently praised as excellent and convenient.

Multiple reviews highlight the hotel’s excellent central location.

The location is frequently highlighted as a strong positive across reviews.

Staff were friendly and attentive throughout the stay.

Staff received multiple compliments for friendliness and attentiveness.

Consistently praised for friendly and helpful staff.

Staff were described as friendly and helpful. Despite some issues, service was positively noted in multiple reviews.

Breakfast options were sparse and served at a cool temperature.

Breakfast received mixed reviews, indicating some quality issues.

Food service issues mentioned, including a rude bar manager.

Breakfast was criticized for being poor in quality and choice; room service also had delays.

Amenities were adequate but had several operational and maintenance issues.

Good facilities like the pool and spa mentioned positively.

Amenities available but some guests noted specific issues like WiFi.

Facilities like the restaurant and breakfast service received mixed reviews, affecting this score.

Felt overpriced given the overall quality and cleanliness of the room.

Some reviews pointed out that value was lacking relative to costs.

Guests felt the hotel offered good value in relation to location.

Overall value is seen as decent for short stays, but some felt the pricing didn't match the quality of service.