City Lodge Hotel V&A Waterfront vs Similar Hotels

Rooms described as comfy and well-equipped with cosy beds, but some issues reported (cold/clammy in season, design dislikes like twin beds/headboards, occasional TV faults and power outage) lowering the score.

Mixed feedback: rooms are described as new and comfortable but several guests complain about small room size, small beds and shower/box issues.

Spacious rooms but outdated bathrooms with issues.

The rooms were large, modern, and equipped comfortably.

Generally reported as clean (rooms cleaned daily, facilities described as clean and well maintained) but occasional housekeeping inconsistencies (missing/irregular towel changes) and comments about cold/clammy rooms reduce the score.

Multiple guests praised the hotel as very clean and new; rooms and bathrooms described as tidy and well maintained.

The bathrooms were terrible and poorly renovated, leading to flooding.

The rooms were very tidy and well kept, but some minor issues were experienced.

Repeatedly highlighted as excellent and central (near V&A Waterfront, easy to explore the city), though a few guests noted noise issues depending on room placement.

Consistently noted as centrally located and close to the waterfront; many reviews cite excellent location and views.

The hotel is conveniently located near V&A waterfront.

While the location was convenient, it was quite a distance from the waterfront and had some accessibility concerns.

Consistently praised across many reviews (amazing, friendly, accommodating staff; helpful with check-in, planning and connecting rooms), giving service a very strong positive rating.

Staff repeatedly described as friendly, professional and helpful; several reports of prompt resolution for room issues.

Friendly staff and helpful service, although some solutions offered were not satisfactory.

The staff was exceptionally friendly and attentive, providing excellent service throughout the stay.

Breakfast is praised in many reviews (good selection, enjoyable), yet some guests reported disappointing pastries (stale/old), limited choices at times, and a slightly chaotic breakfast at peak periods.

Breakfast repeatedly praised as very good or excellent; hotel restaurant and click-and-collect service received occasional complaints.

The breakfast was described as the worst with poor food quality.

The breakfast was plentiful and varied, with excellent options available.

Mixed feedback: helpful bar/cafe and well-equipped rooms, but several mentions that the pool is very small (more like a tub) and some inconsistent replenishment of in-room supplies; minor reliability issues with in-room coffee machine.

Rooftop bar and facilities praised, but a number of guests noted missing or limited in-room amenities (no hairdryer/iron, limited toiletries), no vending and some comments on pool not heated.

While the hotel has attempted renovations, some amenities are still lacking.

The amenities include a gym and a pool, but the pool was freezing and not heated.

Many find location and service justify the price, but a few comments mention the hotel is slightly overpriced or basic for the rate, so value is positive but not top-tier.

Generally seen as good value and modern; a few guests mentioned breakfast felt pricey or restaurant service issues which temper the score slightly.

Some positive aspects but overall fails to meet expectations compared to advertising.

Considering the quality, the hotel offers good value for money.