First Group Lake View Cabanas

Staff are always friendly.

Beds, kitchen and tv. Location and security great. The office lady was very friendly and did her best to accomodate us after the "system" assigned us to the wrong unit.

The unit advertised is not on ground floor as we were told by the friendly lady at reception, All ground floor units are now owned by people and not the resort. We were first placed in a room with no balcony at all. After complaining, we were moved to another 1st floor unit that at least had a balcony with a gas braai. I had bought fire wood in anticipation after seeing the photos, which I had to then give up at hluhluwe game reserve as they do not allow it in. Thankfully the lady at reception organised us free gas. Normally this is charged for. Be aware.

The stay was comfortable and all of the facilities were avaliable as stated on the website.

Nothing to mention

The staff were friendly and helpful

The internet didnt work most of the time, then the Netflix wouldn't let me sign in. The Jaccuzi was getting hot enough and the Sauna wasn't getting hot at all. My husband celebrated his birthday, I made a request for rose petals and candles. This wasn't done.

The staff were brilliant, it had everything we needed and perfectly situated.

It could do with a little TLC

The unit was spacious and close to all the restaurants. The staff was super friendly and helpful.

The aircon in main bedroom could only function on high speed.

The staff were very welcoming, helpful and friendly throughout our stay. Our unit was clean , neat and very comfortable. Everything worked perfectly fine. Its great value for money. The location was excellent especially since we wanted to see nature's beautiful hippos and we saw them close enough. The restaurants are all walking distance, absolutely safe, you can walk freely even at night (just stay 30 meters from hippos) theres alot of good vibes in this beautiful town.

Not a dislike just a suggestion, the resort needs a face lift with a few upgrades outside and a few inside but still great value for money.

everything was 100%

nothing at all🤗

The kind lady at reception had noticed it was my birthday and she set up roses and gave a bottle of wine to celebrate as a surprise! It was so sweet. She also suggested activities in the area and made a booking which was cheaper than what the websites showed. It was so convenient. The accommodation itself was beautiful. It was neat and clean and situated in a spot where the Hippos crossed us. What an amazing stay at lack view Cabanas

Only that the TV was not working

Great area, enough rooms for a small family (2 bedroom)

We had the worst bedbugs in the second room (twin beds) and the couch. Eek! Our children woke up itchy with red marks all over and it went on during our whole stay. Pest control is very necessary in such areas, please be more considerate.

the apartment set up was very well, even thou only one air con was available. the garden and braai area was very beautiful and the beds are comfy. the location was the best thing for us.

the host was too friendly. she should limit her small talks. she made an offensive comment about my partners height and ask if we are married or not. the rug in the living room had broken bottles, the kitchen friedge was not working well. the shower gels were almost empty. we booked for 4 guest and there were only 2 towels in the bathroom. only one had an air-conditioning and that was not specified.

Everything was perfect for our two night stay.

Leaving.

Pool, location

Our stove didn’t work and only one bedroom had an aircon

The most amazing staff, so willing to help with anything you need. Kerry upgraded us without us even knowing. So thankful to her. Was our first stay in St lucia and will definitely us Lake View again.

Nothing. Maybe the weather...it was crazy hot.

The happy birthday greeting and gift which was unexpected but much appreciated. Alfredos restaurant just round the corner. And of course the hippos walking down the street. Good place to stay.

Had a lovely time and the facilities were great. Staff very friendly

They could focus on cleanliness specially all door handles were quite dirty and closets and under beds should really be properly cleaned

everything about the property was very good

nothing to mention-all aspects were excellent

It's spacious and very close to restaurants

Nothing

Staff went way beyond to make our stay extremely pleasant!

Some of the cookware wasn't washed properly. But soap etc was provided in the unit so it was easy to sort out

Cleaning services every day

Stove tripped whenever in use

Staff was absolutely the best from the minute we arrived till we left.

Only St Luise it's not very nice. Can't get to the beach by walking, check points. It's not what I remembered. Post office had no forms for fishing permit. Really not a nice place 😕

No wifi No TV due to Poor wifi connection Poor bathroom drainage The unit is located directly above a restaurant, which makes the evenings very noisy

Flat 1. Nice room aircon Nice rooms ceiling fans Lovely Bath tub Nice balcony

Flat1. Couch was dirty and stained all over. Needs deep steam cleaning. Windows and window sills were dirty Mould in the bathroom Mould in the room ceiling Mouldy matress base Mouldy curtains Smelly kitchen cupboards The room had a musty smell from the carpet and bed Stove and oven was dirty The bin outer was dirty and sticky Lighting was not good

Set of room 19 ,jacuzzi,sauna,pool

N/a

It was peaceful

Nothing

The friendly staff, as well as the property's location.

We arrived at the property (having booked 2 places) and both the fridges were not working. There is a black, light skinned lady who insisted that the fridges were too full, hence them not working. We explained that when we got there, before we even used the fridge, they were not working. Eventually one was replaced, but the following day (Wednesday), the other was replaced as well. I also didn't like that the bedding wasn't changed. We were there for a whole week, it was so hot! The bedding needed to be changed. This is not hygienic.

Spacious

Washing line broken Oven very dirty Fridge had broken shelves Bathroom had cupboards that were damaged

It was central and had everything we needed.

The TV in the main bedroom wasn't working

It was central and had everything we needed

The TV in the main bedroom wasn't working

Beautiful place and friendly staff. We had a great weekend with my colleagues 😀

Great location in St Lucia, lovely apartments.

Parking spaces are available for every room in the complex.

On the last day for check-out, there was no water and no electricity. The lady at reception was very overwhelmed. The internet is a disaster and very complicated to join. The rooms are located next to the street and the restaurant, making them very noisy and preventing sleep until after midnight. It's also very noisy due to the buses and generator from the Elephant Lake hotel. The bed is very small for a couple to sleep in. The beach should absolutely be avoided on holidays or during peak season and it is overrun by the local population and very littered.

Location , it is was easy to find it

Brown water from the bath tab

La proximité par rapport au centre ville mais pas super sécurisé. Le fait que le parking est dans l’enceinte de la propriété avec télécommande.

On nous a d’abord donné un logement à l’étage avec un tout petit balcon et qui n’était pas représentatif des photos. Nous avons demandé d’échanger avec une au rez-de-chaussée. La chambre était sale. Quand nous avons demandé de la nettoyer, ils ont dit qu’ils allaient venir, ils ne sont pas venus comme convenu, et on dit que c’était parce que nous n’étions pas dans la chambre alors que nous n’avons pas eu de précision. La salle de jeux pour enfants est dans une pièce sans fenêtre et lugubre pas comme les photos et la piscine est à l’arrière à côté d’une resto. Soit c’est un motel.

The location and the quietness of the place. The room very clean and neat. Checking in very easy.

Nothing to complain about

Good location and confortable

Geyser not always hot

The location was great. The staff was great.

The unit was nice but needs to be maintained. The fridge leaked shower leaked dstv cable kept coming out they units are nice but need to be maintained in order to be preserved overall its a nice place that lacks maintenance

Everything was fantastic

Nothing wrong

The location is great.Saw a hippo walking past out unit which was super cool. close to the restaurants and shops.

Near to everything , shops and restaurants, the rooms were big and very clean, i liked the welcome smile from the front desk. we enjoy to see the nature.

Nothing

The property is situated in the centre, close to shops and facilities. Oh! Lovely staff, the Ladies at the reception gave us a warm welcome and ensured we had a beautiful stay. My family and I really enjoyed and we are definitely coming back!

Nothing!

Neli at reception was so welcoming and extremely helpful. The property was perfectly situated and walking distance to everything on "The strip". Our teenage boys enjoyed the jacuzzi and the swimming pool. We got to see a hippo walk past on our first evening. the boys also enjoyed the pool table in the games room. Parking was adequate.

As noted on previous reviews that I had read before booking, the apartments need cosmetic renovation. The shower did not drain properly (we actually had an incident in our bathroom and had to move rooms). We could not access the wifi on our iPhones.

The place is walking distance to everything...very safe and neat.

There was alot of noise from other guests. Alot of tour groups were there and they up till late playing loud music.

Staff are amazing.

Nothing.

Dated old furniture. Uncomfortable lounge. Cushions worse for wear. Fridge seals were broken. Cupboards in kitchen did not close. The doors to the rooms and bathroom were stuck and could not close. Lounge light had no cover. Quite dangerous as fan was spinning. Kitchen tap was leaking and bath tap was loose. The maintenance is badly needed as is a complete overhaul of the apartment I would give this apartment a 3.5

Everything

Most friendly staff

Central location.

The booking dot com description of the unit was much more upmarket than we actually got. It was like a day travellers room. Not at all value for money. We we disappointed.

Very clean. I like Jacuzz..

Tutto bellissimo!! Struttura bella, pulita e confortevole! Parcheggio comodo!

Nulla

Lots of restaurants around the cabanas...

Aircon not working in the bedroom...

Salle billard vraiment pas cher. Voiture au pied du logement. Jeux de place dispo sur place. Restaurants juste a cote. Appartement tres bien équipé et tres spacieux

Dommage car le saune et jacuzzi non fonctionnels.

The place is neat and spacious with the restaurant right next door.

WiFi signal was strong but failed to activate smart TV and I ended up using my own.

Everything

No cleaning services on Sundays

It was quite and a lovely place for a vacation

Everything was exceptional no complaints

Lovely check in experience. Receptionist advised on where to eat dinner. Very comfortable and spacious

Just a bit loud in the evening but quiets down quickly and with the windows closed it's fine

Confortable but not so clean

No WiFi and old tv not connected

Prachtige grote ruimte met mooi uitzicht vanaf het balkon! Drie kamers met allen een badkamer. Super met drie kids. Lief personeel, leuke pek.

I loved the surrounding and nature

free braai stands in apartment