Stoke Hotel SureStay Collection by Best Western vs Similar Hotels

A small but clean and updated room suitable for a couple spending the night.

Rooms varied in condition; some were comfortable but others had issues like old, gross carpet.

Guests found the rooms comfortable but noticed a few minor issues like size and noise.

Room was clean and spacious, comfortable bed.

The room was very clean and has been recently updated.

Several guests mentioned issues with cleanliness and maintenance, including filthy conditions and bugs.

Several reviews mentioned that the motel was clean and well-kept.

Floors were dirty before check-in, affecting overall cleanliness.

Great location, conveniently located for the town of Revelstoke.

Consistently praised as very handy and well-located near cafes and other amenities.

The location was frequently highlighted as a positive aspect, being convenient for access to attractions.

Location is okay, but surrounding grounds had trash issues.

Incredible desk staff, they really know their stuff and will help out as much as possible.

Some guests reported rude staff and indifference to issues raised, impacting overall satisfaction.

Guests appreciated the friendly and helpful staff, which contributed positively to their overall experience.

Staff were friendly and helpful, though language barrier issues were noted.

The breakfast was delicious with a good variety.

Breakfast was deemed very simple; not all guests were satisfied with the food options.

No breakfast service available, but coffee was provided by staff.

Hot breakfast had a variety of options; gluten-free bread available.

Outdoor hot tub and indoor pool for guest use year round.

Basic amenities were noted with limited kitchen accessories and no included breakfast.

Limited amenities were noted, such as the absence of breakfast and some outdated furnishings.

Great amenities including breakfast variety and pet-friendly options.

Decent value for the stay.

Reasonable price for the value offered, but expectations should be managed based on the review sentiment.

The affordability for the level of comfort provided was frequently praised.

Pricing felt higher based on room issues and feedback.