The Globe vs Similar Hotels

Rooms described as comfortable but needing updating.

Rooms are comfy and well appointed, some issues with mattress quality.

Rooms are generally comfortable and as advertised, but there are several complaints: damp smell in one room, small rooms for three, uncomfortable pillows/mattresses, loose toilet seat and dated decor in places.

Size of room appreciated and large spacious room with excellent bathroom.

Issues with damp smell and dirty headboards mentioned in reviews.

Room was beautifully decorated and absolutely spotlessly clean.

Multiple guests praised cleanliness ("cleanliness excellent", "immaculate", "clean and comfortable"); occasional notes about carpet needing cleaning in dog rooms.

Room spotlessly clean, but mentioned smell in the bathroom.

Great location in Topsham with easy access mentioned positively.

Great location for visiting Exeter, close to town and overlooking the river.

Many reviewers found the location convenient for travel/airport/motorway and as a stopover to Cornwall; generally praised.

Great location, very close to the M5 and event spots.

Consistently positive remarks about friendly and attentive staff.

Staff were friendly and helpful, but needed more training in some situations.

Staff repeatedly described as friendly and welcoming with good customer service and attentive breakfast/desk staff, with only a few isolated service hiccups.

Bar staff were rude and unwelcoming, impacting our experience.

Food quality praised, especially breakfast and dinner.

Food was delicious with great menu options.

Breakfast and buffet repeatedly praised (good variety, gluten-free options); occasional criticisms such as limited choice late in service and a poor gluten-free pizza.

Fantastic restaurant with brilliant breakfast options.

Amenities provided but communication issues before arrival noted.

Provided good gluten-free options, but could improve by adding seating.

Air conditioning and breakfast facilities noted positively; negatives include paid/tight parking, no gym, some non-working USB ports and limited parking space.

Standard quality for this hotel tier.

Prices for drinks noted as high; otherwise, good value mentioned.

Overall a good value for a pleasant stay.

Mixed perceptions: several guests felt it was expensive for what was offered (and compared unfavourably to nearby chain), while others called it affordable — parking charges lowered perceived value.

Great value for money, food quality was excellent.