Cambria Hotel New York - Chelsea vs Similar Hotels

There were mentions of room size being decent, though complaints about noise impacted the score.

Rooms were reported as small and old, with some issues related to comfort.

Many complaints about the age and condition of rooms, including outdated furnishings.

Rooms were frequently described as small and lacking sufficient space for luggage.

Some guests mentioned issues with cleanliness, such as towel shortages and room cleaning delays.

While the hotel was generally clean, there were issues with maintenance and updating that impacted the overall perception.

Several reviews mentioned that cleaning was inadequate, particularly for old rooms.

Concerns about cleaning standards were raised, particularly regarding the bathrooms and overall upkeep.

Many reviews praised the hotel's great location, making it convenient for travel and access to activities.

Numerous reviews highlighted the excellent location, close to major attractions and transport.

Numerous reviews highlighted great location near metro and attractions.

Multiple reviews highlight the excellent location being a key advantage.

While some reviews noted staff unfriendliness, others highlighted helpful interactions, leading to a balanced service rating.

The staff, particularly Romaine, were frequently noted as friendly and helpful.

Staff received positive feedback across multiple reviews for being friendly and helpful.

Generally positive mention of staff being helpful, though operational issues noted.

There was no specific mention of food and beverage quality, hence it reflects standard expectations for this hotel tier.

Breakfast area and food services were critiqued for lacking a hotel-like atmosphere.

Multiple reviews criticized the breakfast quality and variety.

Issues were raised about breakfast quality and availability, with some guests finding it inadequate.

Amenities received mixed feedback; some were appreciated, while others like the rooftop bar were noted as lacking.

Limited amenities noted, with some guests suggesting a need for improvement in common areas.

Several mentions of inadequate amenities, including slow elevators and the lack of adequate heating.

Positive feedback on comfortable beds and availability of tea and coffee, yet some amenities fell short.

Some guests felt the hotel was overpriced compared to the services received.

Guests felt that the price was high considering the condition of the hotel and amenities.

Reviews indicated that costs may not align with the service and quality provided.

Some guests felt the overall value did not match the cost.