Holiday Inn Express Surabaya CenterPoint by IHG vs Similar Hotels

Generally comfortable rooms mentioned, but noted some concerns like outdated pillows.

Most rooms are described as modern and spacious, with some comments on room size.

Rooms described as spacious and comfortable with some positive remarks about the family suite.

Rooms are noted as clean and comfortable, but some concerns about the shower setup were mentioned.

Multiple reviews mentioned issues with cleanliness, including dirty carpets and inadequate housekeeping.

Some reviews mention problems with cleanliness, including insects and a dirty bathroom.

Overall positive sentiment noted in multiple reviews about the cleanliness of the rooms.

Most reviews indicate the hotel is clean, but some comments about the bathroom needing attention suggest some maintenance is required.

Numerous mentions of the hotel's great location near shopping and dining options.

Good location mentioned in multiple reviews.

Convenient location near Tunjungan Plaza, highlighted as a major advantage.

The hotel is praised for its strategic location, being close to shopping centers and easy access to attractions.

Consistent praise for staff friendliness and helpfulness throughout the reviews.

The staff is often described as friendly and polite.

Repeated praise for staff service, particularly mentions of Ms. Manda and others being friendly and helpful.

Staff are consistently described as friendly and helpful, providing excellent service throughout the stay.

Criticism on breakfast quality and cleanliness noted, including presence of cockroaches.

Breakfast is mentioned positively, but some issues were raised about cleanliness.

Strong positive remarks regarding the breakfast variety and quality.

Food quality is noted as good, but there were complaints regarding the price of items on the breakfast buffet.

Good gym and breakfast options highlighted, but some negative mentions on breakfast quality.

Lacking in gym facilities and insufficient storage space.

Amenities were mostly adequate with some suggestions for improvement, such as a coffee machine.

Some amenities like the breakfast buffet had mixed reviews regarding pricing, suggesting room for improvement.

Value for the price is mentioned positively, though some reviewed it as underwhelming.

Many reviews highlight good value for the price.

General consensus suggests good value for the price, making it a solid choice.

Guests feel they received good value for their money, especially considering the overall experience.