Go Hotels Puerto Princesa vs Similar Hotels

Common concerns about outdated facilities, insufficient maintenance, and room issues.

Mixed to negative: small bathrooms, noisy or ineffective A/C, basic/simple rooms, uncomfortable beds, and at least one case of receiving a lower-grade room than booked.

Mixed reviews; some concerns about noise and outdated furnishings.

The room was large with good amenities, but issues with the air conditioner impacted comfort.

Several reviews mentioned moldy scents, unclean bathrooms, and towels being too old.

Some cleanliness concerns reported (exposed trash bags in hallways); overall not consistently maintained.

Some reviews mentioned mold and outdated conditions.

The review mentions an odor of humidity in the room, which lowers the score.

Multiple reviews highlighted the great proximity to malls and other amenities.

Repeatedly highlighted as excellent — directly in front of Robinson Mall, near restaurants and shops and only ~7–8 minutes from the airport.

Convenient location near restaurants and public transport.

Conveniently located about 2kms from CBD, handy to airport.

Many reviews praised the helpfulness and friendliness of the staff.

Consistently praised staff (notably 'JP') — welcoming, helpful, quick at check-in and with requests; staff friendliness is a strong positive.

Consistent praise for staff helpfulness and friendliness.

Standard service quality for this hotel tier, but some complaints noted regarding breakfast service.

Complaints about limited breakfast options and poor food choices.

Breakfast reported as good but with limited variety; room service staff described as friendly and quick.

Breakfast variety appreciated but some food was cold.

The breakfast was poor, lacking several items, impacting the score.

Some amenities are lacking, but the location and helpful services balance this.

Mixed amenities: pool exists but was under repair for some guests; shuttle service available but some issues reported; no lift makes access difficult for seniors.

Good amenities like the pool and breakfast offerings.

Average amenities; the pool cleanliness was mentioned as needing improvement.

Several guests feel they received good value for the price.

Generally seen as affordable and good value given location and service, though isolated incidents (being charged for extra bed or receiving a lower room) hurt perception for some guests.

Generally seen as fair despite some misunderstandings with pricing.

The hotel offers good quality for the price, despite some service issues.