Best Western Plus NorWester Hotel & Conference Centre

Next to the main road to Thunder Bay

Very clean and comfortable. Looked the patio door to sit outside. The views were beautiful. The free breakfast was good

The bathroom was very small. Need more seating options for breakfast especially when weddings are happening

Everything was perfect. This hotel was i unforgettable. Loved it !

Nothing I didn’t like.

Everything was very pleasant. Breakfast was great.

I find the hotels do not give the option of more lighting after the sun goes down. I need bright light for any hobby due to my eye sight.

Excellent

Very friendly

Beautiful, clean, well kept facility. Excellent breakfast, friendly staff.

All great!

Location trees montains free breakfast 😋

Are room was facing road ,no sitting outside ,shower was old and not working as well as it should for the money we paid wanted a better view

Great location. Super friendly restaurant staff.

Hot breakfast included in stay. It was a hot breakfast.

Room was incredible!

We didn’t have breakfast as it was too late for us. We needed to be on the road by 7

Having food allergies, I bring most of my food frozen so I would have appreciated to have a microwave in my room.

Modern and clean

Location outside the city

My grandchildren have a 1 year pass to the pool. It was a nice morning as the pool was not that busy. The staff was friendly and my grandson mentioned that the change rooms were very clean.

Very nice restaurant, great food

Staff was great. Loved the idea of regular breakfast that could be ordered in restaurant rather than typical buffet style breakfast. Dinner in restaurant was exceptional!

This hotel might be a little pricey but very much worth it. The staff is friendly, rooms are clean and comfortable. The pool is bigger than the usual bathtub-size most hotels have. The restaurant has good food (although breakfast could’ve been hotter) . Great large area out back for dogs and very easy to load stuff out the back door to the car.

Le petit déjeuner est servi au restaurant de l'établissement, bien que le déjeuner soit compris dans le coût du séjour, un menu est présenté à chaque convive, il y a un très beau choix et le service est fait aux tables. Vraiment relax. Un endroit très confortable. Le personnel est gentil, de bonne humeur et veut rendre service. Lors du repas du soir, j'ai malencontreusement renversé mon verre de bière, il était presque plein, on me l'a remplacé sans que je le demande. J,ai beaucoup apprécié cette délicatesse.

Lovely view, very comfortable rooms. Would recommend staying there.

Rather skimpy on the cause on eggs benedict.

Defective smoke alarm went off at 3:30 and 5:30 am.

The views were incredible

Remote. Beautiful surroundings

Nothing

Wunderschöne Lage, sehr schöne Zimmer

Hot tub

Food

Price was very much out of line for what was provided... would have expected an adjustment

Nothing stands out

Grime on bedside table. Used towel in bathroom, hair around basin.

Liked everything about this property. Large view room, breakfast off menu, clean, shower, staff everywhere on property.

No complaints

The Best Western Plus Nor'Wester Hotel is the ideal motel for an enjoyable vacation in Thunder Bay. The accommodation and amenities are great and the staff are terrific. The view of the Nor'Westers is pure Zen. Order the Pickerel for a hearty Northern meal.

Great staff very helpful

Nice grounds Menu free breakfast Free parking

Pets

Hot tub was broken

We always enjoy our stay’s at the Nor’Wester. The staff are all friendly and efficient and the surroundings are warm and welcoming. My favourite place to stay when visiting Thunder Bay. We will be back.

A very nice experience. Check-in was fast friendly and helpful. The room was clean, comfortable and cozy. The pool, hot tub and sauna were all decent.

Clean rooms comfy beds sauna and hot tub

No microwave in room Hot tub wasn’t very warm compared to most hot tubs

The pool was open for the kids

The staff refused late check out because there were too many people asked. We would have to pay for a whole day to stay an extra hour

Beautiful location, clean, lovely pool, excellent breakfast.

Beautiful place

High price being a First Nation AZA member and part owners

We had a fun staycation. The best part was our waitress Kelly at breakfast. She was so great with my kids, kind, and very helpful. She really made us feel special!! Great job Kelly!

We had been traveling across Canada for 4 weeks and I can easily say this is the worst hotel we have encountered. We realize we had a pet friendly room but the room smelled completely foul from the moment we stepped inside. It was not a urine smell but rather I think from the old curtains and bed skirt. We had to store our luggage in the bathroom so the smell wouldn’t permeate into them. When I told the clerk the next morning she didn’t seem to care about our sleepless night. So disappointing after spending $298!!!!! I emailed upon checkout and they replied with an empathetic apology but we will never return

Great weekend getaway, great location to unwhined and relax. The hotel is always in pristine condition, staff are very welcoming and helpful from check in to check out. The property has become a big part of our self care plans in the city.

The hotel location is a little ways from the city so it’s nice and quiet. Easy check in. The room was clean and comfortable. The staff were friendly and helpful. We are enjoying the breakfast included

The pool

The Best Western Nor’Wester makes each visit a great experience. From the beautiful scenery to the caring and friendly staff we alway look forward to our next stay. Breakfast is always delicious and served quickly. We will be back soon

Amazing place the views of the mountain and the sunrise are well worth the drive alone!

The cliff hanger breakfast was a little bland and the menu wasnt very big

This is a slightly more expensive choice, and we were not sure if it would be worth it. It was because the surrounding area was so pretty we forgot that we had been on a long road trip, and felt more like we were at our vacation destination! We were tired, and were so happy to find there was a perfectly great restaurant with a great view and terrific staff. We would stay there again!

Everything was well taken care of — the room was clean, comfortable, and quiet. Staff were professional and friendly, and the overall atmosphere felt calm and relaxing. The amenities were great, and it’s clear the place is managed with care.

Nothing major. Maybe the room style is a bit classic compared to newer hotels, but everything was spotless and worked perfectly.

The swimming pool and fitness centre was nice. Rooms were very clean and comfortable.

great place, clean, great service, friendly staff

I ordered room with balcony and for $272 I got the 1st floor room with sealed windows. When I found out it was the 1st floor the receptionist assured me I would have the sliding door. It was a lie too.

Very comfortable bed and free hot breakfast

Price

our bathrooms werent cleaned. some dining staff are not attentive and are scowling, passing us by when we try to get their attention to request something.

Need to improve on cleaning

The cliffhanger restaurant was excellent, and the breakfasts were free!

We were not allowed to vape in the room or on the balcony

Property is just on the outskirts of the city and is nice and quiet. Room was clean, well maintained and had all the regular amenities. The grounds were very nice with a view of a mountain. The complimentary breakfast at the restaurant was awesome! All staff were pleasant, courteous and friendly. Will stay agin for sure.

Clean & comfortable.

It’s quite dated. Could use a refresh with lighter colours. Too much Febreze is used. Only one jet in hot tub is working.

The restaurant is very good

I absolutely love the stay at this hotel… The view from my room was absolutely beautiful when I showed up. Expedia failed to put a note about pet friendly however they accommodated me immediately and gave me one of their rooms that wasn’t usually pet friendly. The amenities were close by the restaurant was delicious. They give you a breakfast voucher for a full dine breakfast. I had their French onion soup tacos, and a Long Island iced tea, which was delicious washroom was immaculately clean the room was super comfortable. The bed was super comfortable. I would definitely recommend this to everybody.

Beautiful property, super dog friendly! All staff was helpful and accommodating. Leona at the restaurant was lovely to deal with! Good food, nice room. Excellent stay!

Nice view of Mount McKay, with sunset behind us at the hotel.

I’ve really enjoyed my stay. I love the scenery, it’s beautiful. One thing I’m wondering why is there no smoking on the balcony’s ?? I am here because my and I

Very happy with our stay here. Unlike other 'Pet Friendly' hotels, who imply low status upon dog owners while gleefully demanding damage deposits and extra charges for dogs, Best Western Plus truly was - from the front desk clerk who assured us dogs were welcome on the outdoor patio to the cut walking paths in the back. Thank-you. We will be back.

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I attended a friend’s wedding and the venue was amazing. The staff were friendly and helpful. The dining room staff were very accommodating and fun was had by all.

Beautiful location, quiet location on the edge of Thunderbay. Clean, comfortable, great hospitality

Great resort hotel- defintely would stay again hands down. Comfortable beds, clean, fantastic views, nice patio, great restaurant & food!

It was a safe, quite and clean place.

The scenery, and the facilities

Bathroom was so small

Beautiful hotel!

Excellent breakfast was included. There was also a great restaurant across the street. Good hotel.

Think this was one of the last motels with available rooms. Nice amenities and all but would have been expensive at half the price!

Nice place, good service

The location was nice, if you want to be a short drive out of the city. It had a great view of the mountain and nice grounds to enjoy (fountain, muskoka chairs, etc.). The pool and gym were in good order, and extra towels were provided. The room was very clean and comfortable, and the breakfast was top notch. We would definitely stay here again.

Literally the single thing that can be improved are the bathroom fans. They are very under powered. A 10 minute hot shower kept the room humid for hours with the fan on the entire time. Everything else really was great.