Best Western Plus NorWester Hotel & Conference Centre vs Similar Hotels

Rooms are comfortable and quiet, though some opinions noted a need for modernization.

Rooms were spacious and comfortable, although lighting was very dim.

Mixed feelings about room quality; some found comfort while others complained about maintenance.

Comments suggest rooms are outdated and not well maintained.

Several comments noted cleanliness but highlighted some areas needing improvement.

Fridge was full of pepper rats, yoghurt floors weren’t mopped, and some areas outside the room were filthy.

Several comments noted cleanliness issues, including dirty carpets and inadequate hygiene supplies.

Reviewers frequently noted cleanliness issues, including dirty rooms and bathrooms.

The property is mentioned as peaceful and conveniently located on the outskirts of the city.

Great location near the airport and city attractions, though municipal tax was noted as an issue.

Many guests appreciated the convenient location near restaurants and highways.

The location was often highlighted positively, with easy access to necessities.

Staff were consistently described as friendly and professional, with good service overall.

Some staff showed great customer service, while there were reports of dismissive behavior by others.

Mixed reviews on service, with some guests praising staff but noting poor customer service encounters.

Mixed sentiments; while some staff were friendly, others were reported as rude.

Mixed reviews on food quality; some enjoyed the offerings while others found them lacking.

Mixed reviews; some enjoyed the restaurant while others found it pricey.

Good breakfast options were frequently mentioned positively.

Breakfast was decent though limited; some guests found it satisfactory.

The pool and fitness center were positively reviewed, alongside complimentary breakfast.

Facilities are unique and beautiful, with good food offerings.

Positive mentions about the breakfast and hot drinks amenities.

Some amenities like the breakfast were acceptable, but hot tub and wifi issues noted.

Some guests felt the price was high, affecting the perception of value.

Fair pricing for the quality, but some find it far from the center.

Some guests felt the prices were too high compared to the value received.

General sentiment indicates that the hotel does not provide good value, especially concerning cleanliness.