Al Tawfiq Plaza Hotel vs Similar Hotels

Standard quality for this hotel tier.

Rooms are described as small, with very old/ worn furniture, limited windows, and sometimes unable to accommodate basic needs (too small for prayer for two). Overall room condition is below expectation.

Generally good, but some rooms had issues such as long elevator waits.

Rooms are old, uncomfortable beds, and unpleasant odors reported.

No specific mention, general standard expected.

Multiple reviews report very poor cleanliness: cockroaches, filthy bathrooms, no housekeeping attention and stained/old linens. Cleanliness is a major negative theme.

Numerous mentions of cleanliness issues and unpleasant odors.

The room had an unpleasant smell, and the bedding was not clean, which is unacceptable for a hotel.

Liked the location but it's a 15-minute walk.

Location is frequently cited as the primary benefit: close to Masjid al-Haram (~10–15 minutes walk). While crossing traffic is noted, proximity to the Haram is repeatedly emphasized as a key pro.

Frequent compliments on the proximity to Haram.

Location close to Haram but difficult to access due to a steep hill.

Standard service quality for a hotel of this rating.

Several reviewers praise staff as very humane, understanding and offering good customer support; some mention helpful check-in/out assistance. A few comments note rude staff, but overall sentiment about personnel is strongly positive, so this score reflects consistently reported helpful staff.

Consistently praised for supportive and friendly staff.

Staff are totally useless; nobody really helps, but the housekeeping team was exceptional.

Standard quality for this hotel tier.

Not mentioned in reviews; assigned the target overall rating.

Not specifically mentioned, hence average score.

Breakfast was acceptable, but overall dining experience is lacking.

Standard quality for this hotel tier.

Basic amenities are present in some rooms (hot water, fridge, multiple single beds) and a lift exists, but maintenance issues are common (rusty fridge, occasional stuck lift, weak/no internet, lack of toiletries). Despite problems, basic functionality is often available.

Mixed feedback with complaints about elevators and room amenities.

Adequate amenities but some fittings are old and require upgrading.

Standard quality for this hotel tier.

Mixed signals: guests choose it for proximity and price, but many say other nearby options offer better quality for similar cost. Value is therefore average to slightly below average.

Diverse opinions; some felt it wasn't worth the price.

Poor value based on the condition and service of the hotel.