Crowne Plaza Bandung by IHG vs Similar Hotels

Rooms are comfortable and spacious.

Rooms are described as old and in need of maintenance, affecting overall room quality.

Room size and interior quality are inferior compared to other hotels.

Rooms were noted as clean and spacious, with comfortable beds.

Building is old but clean and well-maintained.

Reviews indicate significant issues with cleanliness, with reports of dirt, stains, and outdated bathrooms.

The room's cleanliness can be improved.

Some reviews mentioned dirt or maintenance issues like mold in the bathroom.

Very reasonable distance to cafes/restaurants.

Convenient location, with proximity to town and attractions positively highlighted.

The hotel is conveniently located near great eateries.

Properties are located close to local amenities and attractions, making it very convenient.

Staff is exceptionally friendly and attentive.

Several positive mentions of helpful and friendly staff, contributing positively to the overall experience.

Most staff were friendly and helpful, although some showed gaps in service quality.

Staff was described as friendly and helpful, providing excellent service throughout the stay.

Excellent breakfast and food options.

Breakfast received specific praise, contributing positively to the food and beverage experience.

Breakfast buffet selection offers a wide variety of local food.

Breakfast received mixed reviews; some items did not meet expectations.

Good amenities including spa and pool.

Some mentions of lacking furniture and amenities, though breakfast was noted positively.

Good facilities including a rooftop bar and pool with impressive views.

Amenities like the swimming pool and gym were well maintained and appreciated by guests.

Good value for service and comfort.

Perception of overpriced stays given the cleanliness and room quality issues, impacting value for money.

Pricing is reasonable, but service quality should match the price.

Perceived value was high, though some guests noted occasional service delays.