Holiday Suites Puerto Princesa vs Similar Hotels

Mixed to negative: small bathrooms, noisy or ineffective A/C, basic/simple rooms, uncomfortable beds, and at least one case of receiving a lower-grade room than booked.

The room was large with good amenities, but issues with the air conditioner impacted comfort.

Rooms were generally comfortable and spacious, with good bedding.

Mixed reviews; some concerns about noise and outdated furnishings.

Some cleanliness concerns reported (exposed trash bags in hallways); overall not consistently maintained.

The review mentions an odor of humidity in the room, which lowers the score.

Rooms were clean and spacious; however, some mentioned issues with food cleanliness.

Some reviews mentioned mold and outdated conditions.

Repeatedly highlighted as excellent — directly in front of Robinson Mall, near restaurants and shops and only ~7–8 minutes from the airport.

Conveniently located about 2kms from CBD, handy to airport.

Many reviews praise the perfect location near shopping and attractions.

Convenient location near restaurants and public transport.

Consistently praised staff (notably 'JP') — welcoming, helpful, quick at check-in and with requests; staff friendliness is a strong positive.

Standard service quality for this hotel tier, but some complaints noted regarding breakfast service.

Staff received multiple positive mentions for being helpful and friendly.

Consistent praise for staff helpfulness and friendliness.

Breakfast reported as good but with limited variety; room service staff described as friendly and quick.

The breakfast was poor, lacking several items, impacting the score.

Breakfast was decent but varied in quality; some food items were lacking.

Breakfast variety appreciated but some food was cold.

Mixed amenities: pool exists but was under repair for some guests; shuttle service available but some issues reported; no lift makes access difficult for seniors.

Average amenities; the pool cleanliness was mentioned as needing improvement.

Good amenities including a pool and breakfast options, although some gaps noted.

Good amenities like the pool and breakfast offerings.

Generally seen as affordable and good value given location and service, though isolated incidents (being charged for extra bed or receiving a lower room) hurt perception for some guests.

The hotel offers good quality for the price, despite some service issues.

Perceived as good value for the services and quality offered.

Generally seen as fair despite some misunderstandings with pricing.