Motel One Wien-Hauptbahnhof vs Similar Hotels

Comfortable beds and quiet rooms (double-glazed windows) praised; several practical shortcomings reported such as missing kettle/fridge, occasional dripping shower, austere in-room cups and some AC failures.

Some complaints about small beds and cold rooms.

Rooms were spacious and comfortable, but issues with temperature control were noted.

Mixed reviews; some found the rooms comfortable while others noted they were dated.

Rooms described as modern and clean by several guests; generally praised, though a few long-stay guests noted less frequent housekeeping.

Many reviews highlight cleanliness as a strong point.

Daily cleaning was provided, but attention to detail was lacking as the room was not swept.

Several mentions of cleanliness issues, including dirty bathrooms and odors.

Consistently highlighted as excellent — directly opposite Hauptbahnhof, close to trains/trams, pedestrian streets, shops and restaurants; highly convenient for travelers.

Reviews consistently praise the excellent location near Wien HBF.

The location was perfect and close to many attractions.

Conveniently located near public transport; generally favorable comments.

Staff frequently described as friendly and helpful (early check-in noted, reception assisted with AC issues); one guest reported an incorrect room assignment incident.

Check-in process was noted as confusing for some; staff presence was lacking at times.

Staff were accommodating and allowed early check-in.

Many positive comments about friendly and helpful staff.

Breakfast praised for variety (including vegan options) but criticised for high price; some guests noted issues like no fresh fruit salad and coffee from the machine not always hot.

No specific food and beverage options mentioned, treated as standard quality.

Breakfast was considered excellent.

Consistently negative reviews regarding breakfast quality.

Good on-site restaurants/shops and breakfast variety, but multiple guests noted missing in-room amenities (no kettle, no coffee machine, no refrigerator) and occasional AC problems; no bike garage mentioned.

Basic kitchen facilities and utilities were appreciated.

Basic amenities available, but the absence of slippers was noted in one review.

Average sentiment with some amenities deemed adequate but lacking in others.

Location and comfort give good value for many guests, but breakfast perceived as expensive and some felt housekeeping frequency and amenities reduced perceived value.

Considered affordable with reasonable facilities.

Guests felt the hotel offered good value for the cost.

Pricing seen as reasonable for some, but criticized for lacking essentials like towels.