Holiday Inn Express Middlesbrough - Centre Square by IHG vs Similar Hotels

Issues with bed comfort and heat were mentioned, but overall was acceptable.

Rooms varied in quality, with some having significant issues like broken items or odors.

Mixed reviews on room quality, with some reporting issues like small size and cold temperatures.

Some concerns about room size and amenities, but overall comfortable.

Some cleaning issues were highlighted, but overall the room was considered clean.

Multiple complaints regarding cleanliness and room conditions, including an unpleasant odor in the first room.

Numerous complaints about dirty bedding and general untidiness.

Most reviews praised the cleanliness and the spotless rooms.

The hotel’s location received positive remarks for being convenient and centrally located.

The location is frequently mentioned as convenient and beneficial.

Convenient location praised for accessibility and nearby amenities.

Good location mentioned, central and convenient.

Staff were consistently praised for their friendliness and helpfulness.

Most staff appeared friendly and helpful, though there were some issues in service responsiveness.

Staff were mentioned as friendly and helpful in several reviews.

Staff were frequently described as friendly and helpful.

Breakfast was noted as excellent, but some minor issues with chaos during service were reported.

Breakfast received mixed reviews and some complaints about staff.

Breakfast options were described as standard but not hot.

Good breakfast options noted, but some complaints about service times.

Some amenities like a fridge were missing, leading to a slightly lower rating.

Amenities, including pool and sauna, were positively highlighted, though there were some concerns about specific items.

Limited amenities were criticized, such as no vending machines or bar.

Some positive mentions of breakfast and dog-friendly features, but areas for improvement.

The price was deemed reasonable, though parking fees impacted overall value.

Some reviews indicate a perception of good value, balanced by concerns of maintenance and cleanliness.

Some guests found the price satisfactory relative to quality.

Many reviews found the hotel to be a good value for the services offered.