Holiday Inn Express & Suites Johor Bahru by IHG

Location. Cleanliness. Breakfast. The staffs was friendly and helpful. It looks like a new hotel. They provide self laundry, comfortable surau - gymnasium.

I can hear noise and even people snoring from the room next door. At around 1:00 a.m., people were still talking loudly, which made it difficult to rest.

The front desk receptionist is friendly and always put on smile whenever saw us at the lobby. Nice city lights view from our room at night. We try the delicious pizza and the Kampong fried rice at the hotel cafe for dinner.

The WiFi connection inside our room is very poor. Not smooth connection to surf the internet.

Lobby very spacious and clean.

Guess room, small and messy. Only one staff do the clearing and cleaning.

OK for a stopover, Staff at reception and bar wonderful and friendly. Family room with two bedrooms. Free parking (though you drive about 6-7 minutes to get into the garage). Close to JB Sentral

Room smelled not very nice. Stained carpet. Water pressure and temperature control in shower not working properly as well as drain in sink. Breakfast was alright but guests had to point out mouldy toast (was removed immediatley) and missing knives...

Staff is polite. Good service.

Obsługa hotelu A+!!! Serdecznie pozdrawiam Panią Surie z recepcji - super miła osoba! bardzo pomocna! ...hotel bardzo czysty. Pokój 4 osobowy bardzo przestronny, super urządzony! Są dwie osobne sypialnie i dodatkowo część "wypoczynkowa" z kanapą. Śniadania - to takie standardowe w Azji.

Super persolen! Pozdrowienia od rodzinki z Polski dla Pani Surie z recepcji! Pokój dla 4 osób bardzo duży, dwie osobne sypialnie i dodatkowo przestrzeń wypoczynkowa z kanapą. Byliśmy w tym hotelu dwa razy podczas naszej wycieczki po Malezji.

La localisation

la taille des chambres et les problématiques d'acoustique

Comfortable

Food

The hotel is comfortable and clean. The breakfast is good and it is valued for the price

The car park is not so convenient as it was located behind the hotel. Going into the car park is very difficult as it will take another 10 minutes to make a big round from the hotel lobby to the car park. The car park entry doesn’t allow me to go in with TNG card and need to call for help whenever I want to go in or out of the car park. Perhaps the hotel can improve on this.

Zeer vriendelijk personeel, in het bijzonder bij receptie. Mensen waren zeer attent en behulpzaam. Vooral een zeer professionele dame bij de receptie met de naam Suri, wil ik bedanken voor alle advies en positieve energie.

Kamers zijn erg klein en basic, maar alles wat je nodig hebt is er wel.

The interiors are tastefully designed and functional. Bright lighting in the room and clean linen. Breakfast spread and quality was very good. Staff was very attentive, competent, and responsive. I would stay again if I come back.

Minor glitches here and there - door lock and TV remote needed fresh batteries - which the staff promptly rectified upon feedback. The items in the vending machine are slightly overpriced.

The room service is cery helpful. Roomlms are clea.

Nothing to say just that tout front desk seems inexperienced. Not sl Welcoming.975k

The rooms were spacious and clean. Very well maintained. The breakfast was good also, and not crowded. The buffet lunch was also commendable and extremely reasonably priced. The staff at the reception and dining areas were also approachable, friendly and helpful. Overall a very nice experience.

There is nothing nearby, making the venue a little isolated. As for the food, I would suggest reducing the sugar in some of the food and drink items. For example, the teh tarik was a bit too sweet and the prata was like rubber so there is room for improvement.

早餐不錯吃，選擇多

櫃檯服務人員態度很差很沒耐心

Breakfast.

Thin walls. Shower head and hose/pipe full of black molds, not clean properly.

Good

The room..just right for the four of us.

All good

Very small in both bathroom and toilet. Very small rooms. Splitted bathroom and WC and wash basin.

Staff is friendly

N/A

Near JB Sentral so easy for me to go back Singapore and the room is clean, the staff are very nice and responsive. They very fast to attend my request which is what I really love it.

The car park is at the back of the hotel and need to drive a bit distance to the car park. The entrance and the car park is not link. Need to follow gps to get the car park

breakfast

So far OK

Accommodated my shift in dates

Wasn’t very clean

Huge room - a bit too big for 1 perhaps Great breakfast. I also had the buffet lunch 2x & it was good as well & reasonably priced Room was quiet bar the item mentioned below Excellent wifi Not too far to walk to from .JB Sentral. I'm sure many people would disagree with this tho

Price Not much of interest in the immediate vicinity tho this helps keep the noise down I suspect Popular with tour groups so depending on timing breakfast room could be really crowded. So I came back later. These tour groups leave early & 1 morning way before sunrise there was a bus started up under my window & it sat there idling for way too long & I never went back to sleep

Breakfast, room, matress

Bathroom

Nothing

Staff was not friendly / not helpful at all Expensive for a shoe box room Tv so high up Hmmm everything not good Not going back

There should be a microwave to reheat the food

Good location, very clean hotel.

No, sound Prof between rooms.

The place n food

Next room opwn it shower can be heard from my room.

ممتاز و نظيف و مساحة َواسعة، الإفطار جيد لابأس

لاشئ

The parking space ample and location is not in the crowded area

Price a bit high with the standard hotel quality, and breakfast food not many choices, toilet and bath room separated and its not conveniance

Nearby Singapore

Beds Uncomfortable .. completedly indented inwards , suite room extremely small and uncomfortable

BERSIH DAN SELESA

KURANG PILIHAN UNTUK SARAPAN PAGI/TEKANAN AIR YANG RENDAH DI TOILET

Breakfast was decent; place is clean; staff are very very friendly.

The “Garden view” didn’t exist. Maybe it’s time to update the description.

I booked one room with 2 single beds for one occupancy butthis is the only hotel that doesn't permit 2 breakfast vouchers.The breakfast is nothing great.Why can't they even allow a cup of coffee for my guest

The staffs are very helpful and accomodating. Especially Mr Anas at the reception .The waiters Dhani and Danyal too.

Room services could be served faster.

Everything was perfect. Thank you

Everything, very happy with the room given. Thank you

Comfortable

No separate cubicle for shower. It’s open concept

the room and the facility itself is good

The parking is is better to upgrade to be more convenient for the clients you

It's great value for money, just that the breakfast was almost always cold. Like the idly and nasi goring and even the porridge . But otherwise great value for money. I'll certainly look to return again if ever I need to stay in the JB area. Highly recommended. Staff also very helpful and friendly. Maybe extend the shuttle bus service a bit wider areas? Don't mind paying a bit to go further out ...share the cost with other passengers, maybe

Cleanliness Free breakfast Easily accessible to many great places via grabcar

There is no swimming pool. There is only one small restuarant inside the hotel with not much variation and not so consumptious.

Very appreciative to the GM Sigit for allowing us an extended late checkout time 👍 Value for money for the suite that we've booked and we had a very comfortable stay there.

It was clean.

Its location is far.

Your Shuttle service is Every Hour Is Excellent thankfully

Only regards shuttle service

Close to Kota Jail where we attend a function there.

Car park entrance is a bit tricky.

The hotel is well equipped. The room queen bed room was very big. It was all clean and comfortable. The parking was very convenient. I used the laundry facilities. Unfortunately only one of two machines were working but I still managed to get a load of washing done. I used the small fitness room. The running machines (2) were great, but the two static bikes were out of order. There was an elliptic machine I didn't use. Breakfast was very busy but enough food. The staff were very helpful and kind. Thank you.

Washing machine out of order Gym equipment out of order

Nil

Noisy dirty

I like the room setting.

Love all the breakfast provided for the 3 days I have been there.

best location,Friendly staff,. we r hepi.

nil.

Çalışanlar çok yardımcı oldular geçekten,özellikle resepsiyon görevlisi Citra Hanım a teşekkürler, yatakla çok rahat temizlik iyi.

Su tesisatı çok gürültülü,odalar arası yalıtım çok kötü,insanların koridorda bağrışmaları özellikle sabahları hiç bir yetkili tarafından müdahale görmüyordu

Good breakfast, comfortable bed, very clean.

Sound come out from other rooms.

the phone in the room wasn't working. There are were 2 shower head but only 1 is working.

Overall experience was good however there were noise in mid night.

Noise in the mid night

clean

small room

Place is clean and new

The shower do not have sufficient hooks or area for putting both dirty and new clothes for change and towels. Reception of tv is inconsistent

Clean and comfortable room. Good breakfast

NA

Location

Small room

The room was clean, comfortable and well-maintained throughout my stay. Suasana hotel juga tenang dan sesuai untuk berehat. Special thanks to Mr Anas yang sangat helpful dan professional semasa proses check-in. Beliau memberikan penerangan yang jelas serta layanan yang mesra, membuatkan urusan check-in berjalan dengan lancar dan menyenangkan. Terima kasih juga kepada Miss Citra yang banyak membantu. Her assistance was efficient, friendly and greatly appreciated. Overall, excellent hospitality and great customer service from the team. Definitely recommended and I would love to stay here again in the future! 🌟🙌🏼💫

Breakfast was excellent. More than I expected.

Very nice

Great staff. Good location. Clean apartment style suite room. It was a great stay.

Pleasant, greeted with smiles Friendly staff at reception, restaurant & room service

Breakfast and location

Entire floor was being painted. Would have been great if guests were informed of it

It was clean modern and comfortable

Not near shops or public transport

Friendly staffs

Stained towels

So clean and cute size

Nothing but i would recommend adding more variety of dishes for breakfast

Breakfast was wonderful.

The hotel location was great. Many things out side of the hotels control I did not like. There were several road closures due to massive construction projects. It caused delays for hotel shuttle to the city shopping center. The hotel itself was beautiful, but the surrounding area is not what a tourist wanted to see. Within a few blocks of a prison, and other protected fenced areas. With signage showing deadly force. Not within the hotels control. Limited tv selection, no swimming pool.