Holiday Inn Express & Suites Johor Bahru by IHG vs Similar Hotels

Rooms are functional but some mention discomfort with bed hardness.

Rooms are described as nice, big, and comfortable.

Rooms were reported to be small and some issues with amenities were mentioned.

Clean and spacious rooms, with a good bed, albeit some air conditioning issues.

Issues reported with bed cleanliness and shared towels.

The facilities are clean, and the rooms are remarked as very clean and comfortable.

Multiple reviews praised the cleanliness of the rooms and the hotel overall.

Room was clean but issues with air conditioning scent and bathroom water flow noted.

Good for city travel, but some mention congestion and distance from amenities.

Location is convenient for border crossing, though mixed feelings about surrounding construction.

The hotel is well-located, near the city and major transportation hubs.

Great location, convenient for both business and family travel.

Staff are generally praised for being friendly and helpful.

Staff were friendly and helpful, with a specific mention of a staff member's excellent service.

Guests appreciated the friendly and helpful staff.

Exceptional service from reception staff and breakfast team, particularly Ms. Annie.

Breakfast experiences reported as negative; issues with variety and food availability.

Breakfast was disappointing for some guests.

Breakfast options were considered limited with suggestions for improvement.

Excellent breakfast spread with great food choices praised.

Limited breakfast options and issues reported with shared facilities.

Amenities and service mentioned as satisfactory, with room for improvement.

Limited amenities, such as no mini fridge, were noted, but basic necessities were available.

Facilities are good but getting to the hotel can be tricky.

Mixed views on whether facilities match pricing, especially regarding breakfast.

Great for location and room quality, though some concerns about WiFi limits value.

Some guests found it to offer good value but noted room quality could improve.

Good pricing relative to the high-quality service and facilities.