AC Hotel by Marriott Queretaro Antea vs Similar Hotels

Rooms were mentioned as small and some amenities malfunctioned.

Some reviews indicate issues with room maintenance and furniture quality.

Mixed to negative: comfortable beds and good facilities reported by some, but frequent issues with noise/poor soundproofing, leaking bathroom, no bathroom curtain or WC lid, and occasional cold water.

Rooms are comfortable; however, some issues with noise from adjacent rooms.

The rooms were noted to be clean and well-maintained.

Several reviews mention cleanliness positively, but issues with low-quality bathroom supplies indicate room for improvement.

Generally reported as clean in several reviews ("Very clean", "La limpieza"); isolated issues noted (hair/dirt in shower, occasional poor shower cleaning).

Concerns about gym cleanliness and maintenance; some issues with room service.

The hotel is very well located, across from a major shopping plaza and close to important connections.

Many guests appreciate the location for its safety and convenience.

Consistently praised ("Ubicación", "cerca del área industrial", "bien ubicado", "easy access"); strong positive sentiment about convenience and proximity to points of interest.

Positive feedback on location and proximity to attractions.

The staff provided exceptional service and were very friendly.

Staff are described as extremely friendly and helpful, which contributes positively to the overall experience.

Multiple negative reports about staff rudeness, poor reception behavior, room-entry without knocking and inconsistent treatment/pricing; a few mentions of friendly afternoon reception but overall service is a weakness.

Mixed sentiments; some reports of staff being slow and lacking in attitude.

Quality of the buffet was stated as good and service from waitstaff was also commendable.

The breakfast is noted as rich and varied, enhancing the guest experience.

Breakfast described as pleasant by some but limited in variety and sometimes not included depending on booking channel; generally acceptable but could improve variety.

Breakfast quality and variety received negative remarks; improvements needed.

Basic amenities with some issues noted, such as problems with the TV.

Guests appreciate the available amenities and the heated pool, though some improvements are suggested.

Facilities generally liked (nice installations, TV, dog-friendly room placement) but important amenity problems cited: poor WiFi, TV/app channel issues, extra pet charges not disclosed, and lack of included breakfast for some bookings.

Facilities mentioned positively, but some feedback regarding the pool temperature.

Good value considering location and cleanliness, despite some service limitations.

Most guests feel the hotel offers good value, though one review mentions pricing disparity.

Many reviewers note good price and perceived value ("buen precio", "contó con lo esperado"); some complaints about being charged more than online rate or unexpected fees reduce this slightly.

General agreement that the hotel offers good value given its pricing.