Grand Tjokro Hotel Balikpapan vs Similar Hotels

Small room sizes and an aging building were noted.

Rooms are consistently described as spacious, clean, and modern.

Rooms are mentioned as older and sometimes noisy.

Some rooms comfortable but issues noted with cleanliness.

Rooms were clean but there were mentioned issues with bathroom size and overall aging of the facilities.

Several reviews mention cleanliness issues, particularly regarding dirty water.

There are concerns about cleanliness based on the review.

The bathroom drain is clogged and sheets were stained.

Close to the airport, making it convenient for travelers.

Conveniently located with easy access, noted positively in many reviews.

The location is noted to be good.

Great location near the mall and convenient amenities.

Staff were friendly and helped resolve the room service issue promptly.

Multiple reviews highlight the exceptional service provided by the staff.

The staff is described as very friendly and helpful.

Mixed feedback, with unprofessional front desk staff noted.

Breakfast was highly praised with a good variety.

Food is generally praised, though some improvement suggested for specific dietary needs.

Breakfast is satisfying, which positively affects this score.

Breakfast was good, but hot food served cold.

Amenities were decent, but the spa was noted as unacceptable.

Amenities such as the swimming pool and children’s activities received good feedback.

Some limitations in kitchenware, otherwise acceptable.

Good facilities, but staff could improve on requests.

Good prices for the location, but limited availability in service options.

Many guests felt the price was justified by the quality of the stay.

General sentiment of fair value relative to experience.

Not worth the price due to some service issues.